Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

April 19, 2022

Première expérience positive. A voir sur une durée d'utilisation moyenne voire longue avec une ou plusieurs boutiques.

Birvin™
France
About 1 month using the app
FireApps replied April 25, 2022

Hi Wilfried,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

November 15, 2018

great app! ............................................................................................................................................................................................................................................

Kitch&Tool
Palestinian Territories
About 1 month using the app
October 14, 2020

Very impressed with customer service. Andy helped me with the issue when my reviews were not appearing and fixed it very fast and efficient witch has satisfied me very much.

Milky Way Lights
Australia
About 1 month using the app
FireApps replied October 14, 2020

Hi there,

This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

October 11, 2020

Thanks! Works perfect , and its easy to use, first i have a little problem but Andy fixed it in minutes !

TiendaAurora
Argentina
About 1 month using the app
FireApps replied October 12, 2020

Hi there,

I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Reviews - Product Reviews Support Team

November 30, 2022

An essential App if you want real conversion on your shopify store ! A team who's present and here for you !

Warm Femininity
France
About 1 month using the app
FireApps replied December 1, 2022

Hi Florian,

Here's Erica from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews by OneCommerce

October 24, 2022

Fantastic support, sorted the problems I asked for! Very helpful and kind to speak to will definitely be sticking with this app!

themistgroup
United Kingdom
About 1 month using the app
FireApps replied October 25, 2022

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

May 15, 2018

So simple to use and really makes a difference!

Tokyo Roses
United Kingdom
About 1 month using the app
November 9, 2020

One of the best customer service I have ever experienced so far. They reached out to me, to help out with the installation.

pleeqe
Germany
About 1 month using the app
FireApps replied November 9, 2020

Hi there,

I'm Justin from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Justin
Ali Reviews - Product Reviews Support Team

Edited August 2, 2019

Makes it easier for me to ad reviews. Time saver!
I am considering on upgrading plan for bulk editor.

OnePiece Obsession
Australia
About 1 month using the app
August 12, 2021

Easy to use, helpful customer service, and I'm looking forward to using other features. Thank you especially to Grace.

Homes Modify
Philippines
About 1 month using the app
FireApps replied August 12, 2021

Hi Manuel,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team