Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

November 20, 2017

The only reason I'm giving 5 stars is honestly because there is no option to give 6. I'm really happy with this app. When I first started my shop, i was kinda stressed out about the legitamacy of my products and how to assure customers. This app with the ali express reviews is doing wonders. Plus the customer support is off the top! I had a problem with my theme and then the developers themselves asked me for a staff permission and fixed it for me for free. Thats awesome. I suggest everyone get this app. Happy selling guys.

Cloth Gate
United States
About 1 month using the app
June 19, 2022

Scarlett was helpful in assisting me today; she helped me add star ratings to the home page of my website!

Premium Paws+
United States
About 1 month using the app
FireApps replied June 20, 2022

Hi Patrick,

This is Miranda. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews - Product Reviews Support Team

August 24, 2020

muy fácil de usar, espero que me ayude a hacer ventas para seguir adelante en mi tienda y llegar mas lejos

Electrogama
Spain
About 1 month using the app
FireApps replied October 1, 2020

Hi there,

I'm Seri from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to make your business better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Seri
Ali Reviews - Product Reviews Support Team

September 3, 2020

This app was really convenient as the help provided was quick and efficient. Muffin was also really kind and friendly which made me feel that I can trust her and the app. She helped me look at what my store was lacking and quickly remedy the mistakes which was really helpful would definitely recommend this app to others

shibamarts
Singapore
About 1 month using the app
FireApps replied September 30, 2020

Hi there,

Here`s Johnson from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you need any further assistance, please let us know via 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Product Reviews Support Team

May 25, 2018

I strongly recommand this app to increase sales. Great Job!!!!

Hypor
United States
About 1 month using the app
December 4, 2022

This helped me retain the customers on my website. Ellie guided me through a few problems I had and quickly helped me resolve them.

KUGI
United States
About 1 month using the app
FireApps replied December 6, 2022

Hi Skylar,

I'm Christabel from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews by OneCommerce

March 31, 2022

I mean I didn't even need to do anything; they did everything for me. If it was high school it would have been cheating, but it's not so obviously I'll give 5 stars for this level of service. Thanks one more time.

SmyrnaCollective
Türkiye
About 1 month using the app
June 7, 2021

The app looks very nice, and the Customer Success Specialist were very kind and healpfull. I do recomend

OP Charger
Brazil
About 1 month using the app
FireApps replied June 9, 2021

Hi Octavio,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

Edited October 4, 2020

Great app that has a great support man andy thank yoo andy...............................................

shopllett
Algeria
About 1 month using the app
FireApps replied September 29, 2020

Hi there,

This is Lynn from FireApps Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to us. Rest assured that we will do our best to deserve your trust.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, so do not hesitate to give it a try at https://fireapps.io/blog to get more useful information.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

October 14, 2022

Very good app. In case you have some doubts there's a good customer service to help you very fast...

Contemchic
Spain
About 1 month using the app
FireApps replied October 18, 2022

Hi Enrique,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce