Reviews (14,396)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through authentic and verified reviews. It features a user-friendly interface with extensive customization options, allowing easy integration with store themes. The review importing function from platforms like AliExpress and Amazon is particularly valued for its efficiency. Customer support is often highlighted for its responsiveness and helpfulness in resolving issues and optimizing app usage. The automated updates that distinguish between verified and unverified reviews help maintain the credibility of the content. Merchants also appreciate the easy setup and seamless Shopify integration, making it accessible for those with limited technical skills.

October 3, 2021

super et service client au top ! il a traiter ma demande très rapidement et j'ai pu augmenter mes ventes . merci

Kipling
United Kingdom
3 months using the app
FireApps replied October 4, 2021

Hi AYMERIC,

My name's Jonathan from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jonathan
Ali Reviews - Product Reviews Support Team

June 3, 2018

this app really helps in building credibility with the customer and not to mention the reviews are actually genuine

Vevolove
Canada
3 months using the app
Edited May 11, 2020

The customer service (Seri) you get with AliReviews is next level, they help you immediatly and even help you with your custom theme, would recommend them any day!!

healthybrushes
Netherlands
3 months using the app
FireApps replied October 7, 2020

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

March 3, 2019

very convenient... very useful app, but please increase the uses of this app to improve this app for another level

Oracle Horizon
United States
3 months using the app
December 5, 2020

Awesome app, awesome customer Service - each time! Andy is always ready to help, he answers within few hours and asks about you afterwards, if everything worked out properly once you made a request. Every penny is worth it!

Vibeout
Germany
3 months using the app
FireApps replied December 7, 2020

Hi there,

This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

April 21, 2021

Great app, I'm always satisfied, the customer service is always there to help and resolve any issues.

Agir pour les chats
France
3 months using the app
FireApps replied April 22, 2021

Hi Angelique,

This is Harry from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

December 5, 2020

I figured I give this app a go since I use another one similar to it. Once I downloaded the app I got a message from Petey. He checked out my store before he even said hello and was immediately recommending things for me to do to help my store using the app without me asking a question yet. I had a few questions when looking around the app and he replied right away to me and helped me figure them out. They have one of the best customer services for a review app out there. Honestly, they are so good me and Petey are bros now! haha. But for really get the app if you want the best reviews and easiest way of doing so!

Raider Tokens
United States
3 months using the app
FireApps replied December 7, 2020

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

March 18, 2021

Great app, great customer service, Lisa always helps me. Highly customizable, i like it. I always prefer this app.

Kneefy
Poland
3 months using the app
FireApps replied March 19, 2021

Hi Muhammed ,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

March 20, 2021

I love this app. The support is streamlined and focused on helping us solve problems. Grade 10! I recommend!

Oliveira Multimarcas
Brazil
3 months using the app
FireApps replied March 21, 2021

Hi Jonesson,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

March 30, 2021

thank you for help Jennifer from team support Thank you very much dear all things perfect jennifer ..

gold's white
Egypt
3 months using the app
FireApps replied March 31, 2021

Hi amr,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team