Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

January 10, 2020

Best support from Raymond and Muffin!

Really fast responses too :)

BLOOTS
Germany
30 days using the app
October 10, 2022

Shiro amazingly helpful. I had my doubts about using this app at first but I highly recommend her and this app.Support is great. Fast response time and fast fixing time. Responses are also written perfectly so there is no misunderstanding

Ghettomall.com
United States
30 days using the app
FireApps replied October 11, 2022

Hi there,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

December 30, 2022

Their technical support is very high quality and very helpful. The night time support called Fireapps aka Wilson helped me a lot for my site.

Swensia
United Kingdom
30 days using the app
FireApps replied January 3, 2023

Hi Ensar,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

March 18, 2019

it is perfec i love this aplication this is the best aplication in my life really i dont like other because yi can put many start

IMPOWICK
Chile
30 days using the app
October 21, 2017

good app, keep workin to make it better, i wish to get reviews from others sources

Apululu
United States
30 days using the app
May 25, 2020

This app looks much better than most apps in my opinion. So many features within the app Anna from the support team is amazing, very quick to reply to my questions and very eager to help with integration. Highly recommend!

Alaia Lenses
Australia
30 days using the app
FireApps replied October 7, 2020

Hi there,

This is Johnson from Ali Reviews - Ali Express Reviews Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Ali Express Reviews Support Team

September 3, 2020

the most aesthetic reviews app, and thanks to Jennifer from the support team, i experienced with this app the fastest support ever at 3AM ( took seconds ).

ORTHOPEDIA
United Kingdom
30 days using the app
FireApps replied October 1, 2020

Hi there,

I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Reviews - Product Reviews Support Team

December 30, 2022

Really professional, quick and friendly. Something which is rarely today. I can highly recommend it.

Elitebrush
Switzerland
30 days using the app
FireApps replied January 3, 2023

Hi Jean,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

May 28, 2020

Hi. There is one guy called , ANDY, i think he is in there for like 24 hours lol... He knows the term, "cutomer service" The response what u get is less then 1 min all the time. no joke!! He is kind and help u with all the problems from big to small doesnt matter!! Thanks!!

MyAdventures
Netherlands
30 days using the app
FireApps replied October 7, 2020

Hi there,

My name's Andy from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Product Reviews Support Team

August 3, 2021

Great app and great customer support! I had a problem but Jennifer was very helpful. I recommend the app!

Bloomerra
Germany
30 days using the app
FireApps replied August 3, 2021

Hi Bloomerra,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team