Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient product importation from AliExpress and its cost-effectiveness compared to competitors. The customer support team, especially Rajendra, Razi, and Sai Raghav, are commended for their prompt and helpful service, with the live chat feature being particularly useful. Merchants also value the pricing rules, auto-sync features, and the ability to import customer reviews. The user-friendly interface is suitable for dropshipping beginners.

Edited June 26, 2019

Installed this app couple of months back..initially these guys responded well when i was using trial version but after i took paid service...raised so many issues with them and every time these guys would say some one from tech team would get back...and Guess what nothing happened...We faced so many issues like Auto Sync was not happening and these guys repeatedly kept on saying Firstly,that there was an update going on at their end and after that the app will work fine and Secondly after addressing same issue again...they had new version that aliexpress was making few updates and after that it would work fine...but even after waiting for so many days nothing happened and then i had to manually sync every single product....
Then I had issue with some of the products , with Selling price was not being shown with margins i had set up at backend..they kept on saying that the matter had been forwarded to tech team and some one would get back...again nothing happened even after waiting so many days...end result..I deleted those products.
Again I raised another recent issue that by default my store currency is Indian Ruppee but when I am adding the product it picks USD as default and the correct pricing is not coming up...again when i spoke with them on Sat day i was told that because its SatDay and Sunday the tech team is not available , some one would get back on Monday. Even after 2 days i.e today on wed day no one bothered to get back on addressed issue and i contacted on their live chat ..the guy on live chat said its their lunch time and they would get back after 15 mins...after almost half an hour with all the disappointment i had to write them that they are the most unprofessional people .
I could have written this review after cancelling my subscription but then i thought to check their work ethics and professionalism while keeping this app (as i have already paid for the month).
I have started using other apps like Oberlo and EPROLO and they have been quite helpful so far, at least they revert back if an issue is raised unlike these people who dont even bother to get back.
I would never recommend this App and would like shopify to have a look on this matter

KheenKhaab
India
About 2 months using the app
Edited September 30, 2018

The app is really great tool for dropshippers. I liked customer service support by Razi, he is a helpful and patient guide. Some features of the app are semi automated so before doing settings, consulting with customer service is preferable.

Gym Mart
South Korea
About 2 months using the app
September 7, 2018

not working well after 2months of work to put my products, and as orders are starting I can not make purchases on AliExpress tells me empty cart and support not answer my questions free apps better than that

Bigstart.fr
France
About 2 months using the app
February 28, 2019

I'm new to this business and Razi was very helpful in setting up my store. He has shown me tips and links i could follow.

Style Absolute
Canada
About 2 months using the app
January 10, 2020

I have only just added this app to my website but I am really happy with the results so far. It is easy to use and at a much more reasonable price compared to similar apps. When I had questions I contacted the support team. Rajendra helped me straight away. The customer service was amazing, highly recommend!

Wild Heart Western
Australia
3 days using the app
January 22, 2019

Really helpful and explained things rather than just provide you with a link to everything. Would highly recommend the online help section.

Body Beautiful
Australia
About 2 months using the app
October 7, 2018

I had a question and customer support (basha) really helpful. to the point of what I was looking for

Crucial Store
United States
3 days using the app
March 14, 2019

Pleasent experience dealing with the customer service agents. Rajendra was really helpful in answering my questions.

Maple Watches
Canada
2 days using the app
January 3, 2020

I used this app to help set up the pricing and technical aspects of my shop. Razi was an excellent support provider! I am so very pleased!! Thank you for all your help Razi!!

The Putnam
United States
2 days using the app
April 4, 2018

I am really unhappy with the service. Most sellers take around 7 to 10 days to even ship the order. My customers got really agitated. The sellers are even dropshipping products on aliexpress. Thats so pathetic. Use oberlo instead . wasted my money on aliexpress app.

Yatines
Canada
About 1 month using the app