Reviews (400)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and enhancing customer experiences with features like wholesale pricing, automated discounts, and BOGO offers. They value the flexibility to tailor discounts for POS or web based on customer tags and praise the user-friendly interface. The customer support team is noted for their responsiveness and ability to implement custom solutions.
Refine
-
By rating
Tools has some great functionalities and the support is top notch and very responsive. Using the app for some time now.
Customer service was excellent. They helped set up the installation and discount and tested it on their end to make sure it was working. Very helpful in answering any questions and concerns we had. Recommend this app.
Support is great and team work to well to fix any issues. Best support I have experienced . Highly recommend
Hello Dear Eddie,
Thank you for your review. We really appreciate it.
customer support is very helpful.
This was the app we were looking for. We are using it for bulk discount / tier pricing. Their support is also great, they helped us with making some adjustments in our theme to get all the features of the app working.
Wonderful App. It work's amazingly. Best part is support. I had approached their support team for certain updates on my store and they did it religiously and the way I wanted it. The support executive was quick in responding and skilled in understanding my requirement and fixing it. I certainly recommend this App.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us — and we agree that Chirag is truly a gem to have on our team! We count ourselves lucky for customers like you.
Chirag & tech team is extremely professional in hearing out my needs. Look no further for Discount Apps. I am absolutely impressed with the Apps Discount Structure which is intelligently design GUI with multiple stacks combination Discount Structures algorithm surely motivate Shopper to add more Cart Value. Chirag & team deserved 7 STARS rating support & speedy response time! Keep up the superb teamwork! Thank you so much for hearing out my needs Chirag & team!
This app ruiend our Black Friday Sale. On a day where our business gets to take all of our hard work and have it repaid, this app lets us down. It stopped working 1 hour into our sale and our inbox was flooded with customer complaints and questions. Customers stopped shopping because the discount codes stopped working. We are beyond frustraded and there's absolutely nothing we can do about it now. A very sad day for our business.
Hi, my name is Chirag and I’m technical head of this app. I’m familiar with your situation, and I apologize for the inconvenience this has caused.
When we got the notification, we immediately started work on that and fixed it ASAP for you. This is the technical thing and takes some time to fix and we are greatly sorry that it took some time to fix. I understand the situation about the BF so we make our whole team fix it within an hour and make sure it does not happen again in future.
Incredible service right away. Instant Reply asking a question about if they can do what I need, I then asked if they could possibly set the discounts up for me and it was done in a matter of 2 minutes! best service ever from an APP! Highly Recommended.
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Installed the software. Installation page wouldn't load. Spoke to someone on the chat but unfortuantely nobody was available to fix it. 2 minutes later, we noticed an order come through discounted by 10% which we did not authorise and did not setup.
Uninstalled and unimpressed.
Hello Dear Admin,
Thank you for your review. Each and every review is important to us.
As I can see in your store we have to configure the app in your theme and for that I need your store access.
We already ask for the access on 2nd July 2024 but we didn't get any response from your side. Please allow me your store access to configure the app in your store theme.