Reviews (265)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline Shopify and Amazon operations, noting significant time savings in product creation and translations. They appreciate the ease of exporting products to Amazon and utilizing pricing rules to manage fees and shipping costs effectively. Key features include robust inventory management, order syncing, and an intuitive interface that ensures efficient synchronization. The quality of customer support, particularly from staff members like Keterson and Harvey, is frequently praised for proactive and knowledgeable assistance, enhancing the user experience.

September 13, 2021

Its an amazing app and it suffice my needs and great Customer Service team. Definitely worth a try. Thanks

Crochet Now India
India
About 1 year using the app
Feed.Biz replied September 16, 2021

Thanks a lot for your review, this is a pleasure to assist you during your integration. Don't hesitate to contact us anytime.

January 6, 2022

The app does what it is supposed to do. So 5 star for that. It also has many features to help the merchant work smoothly with Amazon. Issues have arisen in terms of timing in the orders and therefore not organised etc, but the support team is fast and efficient. So another 5 star for that. We have been with the app for now 5 months and overall very satisfied and pleased. So another 5 star for that. The only thing i would say is it could be a little cheaper as when you sell small items you do need a certain volume to cover the costs (app subscription fees, amazon subscriptions fees, amazon commissions, amazon refunds (which are high vs our online store), etc)... but overall this is a detail and the app is well worth it! If something it should be amazon which should lower their fees ;) Thank you guys! Keep up the good work and looking forward to continue growing strong together! Arturo & playoffside.com team

Playoffside.com
United States
About 1 year using the app
April 14, 2020

The app is evolving day by day and it does the job well. It integrates most of the Amazon Marketplaces. The support from Olivier is fantastic.

Viyado
India
12 months using the app
July 6, 2023

Keterson was so patient with me!! I had numerous calls with him and he handheld through the whole process. The app is proving to be very detailed but the models he helped me create will be gamechangers in terms of building my listings quickly. Thank you!!!

Wing Light Art Designs
United States
12 months using the app
May 20, 2022

Very good app with great support. Perfect for selling products on amazon as well as your online store.

InterCook
United Kingdom
12 months using the app
Feed.Biz replied May 23, 2022

Thank you very much for your feedback.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any question.
Best regards,

Eugénie
Quality agent

May 18, 2022

I started using the app to list and manage the products on Amazon. You may find the process as overwhelming as I did. I reached out to the support team and they have been very friendly and supportive to take me through the process of how to set up the app and push the products to Amazon. I have a better understanding of how to use the app after an online call.

Luxury L'Affaire
United Kingdom
12 months using the app
Feed.Biz replied May 19, 2022

Dear Luxury L'Affaire,

Thank you very much for your feedback.
We value our clients feedback and we thank you for taking time to let us know.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any question.
Best regards,

Eugénie
Quality agent

March 9, 2022

This app works perfectly for what we need, which is to connect our Amazon inventory to Shopify directly.
Customer service has been outstanding since the beginning. We have been in touch with Keterson. He's being so nice and helpful.

Hot Chocolate Design UK
United States
12 months using the app
April 21, 2021

I used this app to help sync our shopify website with Amazon. Once we got the app setup, it was easy to get all of our inventory sync'd and selling on Amazon. It was so easy it felt like it happened overnight!

Cripple Creek Backcountry
United States
12 months using the app
October 12, 2021

This app is excellent and VERY powerful. I'd used other FBA integration apps in the past that were much more "plug and play", but wish I'd found this one much earlier. It's super configurable and if you're fulfilling orders via fba, it's an excellent solution that won't lead to unexpected product changes on your store. Be forewarned, that the documentation for this app is lacking, but the customer support is excellent, so if you're unsure, just ask them.

Revolution Fibers
United States
12 months using the app
Feed.Biz replied October 13, 2021

Good to see where are the real professional sellers appreciating the features we are providing :) Well noted for the documentation, we will try our best to improve it. Don't hesitate to contact us when you need.

April 26, 2021

So far so good, thank you to the developer and the rest of the team! I would highly recommend! Easily link products, easily navigate, automatic sync! You can view the products one by one to see what they are linked to. Thank you so much! We have really enjoyed the app so far! We highly recommend that you download!

MJWholesale.com
United States
11 months using the app