Reviews (280)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective integration and syncing between Shopify and Amazon, enhancing order and inventory management. They find the interface user-friendly and the customer support responsive and helpful. Key features like rule setting for product mark-ups and accurate inventory tracking are highlighted, improving operational efficiency and sales. The app also offers time-saving benefits for product updates and multilingual support.

Edited February 27, 2025

When I first installed this app it was amazing. Everything was easy to understand and support was so helpful and walked me through how to set up matching groups and models. Unfortunately, over the past few months the app has become glitchy and doesn't work properly. Every time I reached out to support with a new issue they said they would look into it and get back to me...then nothing. Now, this ...

VacationGrabs
United States
5 months using the app
Feed.Biz replied February 26, 2025

We're very sorry to hear your experience declined so drastically. We acknowledge the issues and the lack of follow-up. Thank you for sharing this with us. We reached out ...

May 2, 2024

When this app works, it works well to do the things we need.

But the app frequently fails to automatically sync orders from Amazon to Shopify, requiring manual attention and intervention.

Support is usually responsive in writing back to say that an issue will be looked into, but this particular issue has been ongoing for months without resolution. Other reviews confirm that this issue is not ...

Moments With The Book
United States
Over 2 years using the app
Feed.Biz replied June 5, 2024

We're sorry to hear about your negative experience and apologize for any frustration this has caused. We have reached out to your email to gather more information and assist ...

Edited November 17, 2022

Great app for listing Shopify's products on all Amazon marketplaces.
The app might seem a bit complicated to newbies at first, but hey, Amazon is complicated with all its defaults. But if you deal with it a little, you also understand the clear logic behind it. The idea with the models and rules is awesome and makes listing super easy.
Had previously worked with an app from the competition, but ...

RockabillyM
Germany
Over 2 years using the app
Feed.Biz replied August 25, 2021

As you are saying, Amazon is complicated with all its defaults, this is why we are trying to make the integration as smooth as possible. Thanks a lot for this nice and ...

Edited July 10, 2023

Poor communication. Was working well for us, but app goes down but we do not receive a notification.

Golftini
United States
Almost 2 years using the app
Feed.Biz replied October 26, 2021

You have an excellent and well-structured catalog, it has been a pleasure to exchange with you, don't hesitate to contact us anytime, we can continue to improve your imports ...

May 13, 2024

Uninformative customer service and a lack of support documentation

Blue Seas Tackle Co
Australia
Over 1 year using the app
Feed.Biz replied June 4, 2024

We're sorry to hear about your negative experience and apologize for any frustration this has caused. We have reached out to your email to gather more information and assist ...

Edited July 22, 2021

After 30 days of using this app, here is the GOOD and BAD.
We needed integration to various Amazon marketplaces, including FBA and FBM, and be able to sync it all to Shopify main store for orders tracking and inventory The app provides many features that cover that and probably a lot more, but we were not able to get to them due to lack of any on-boarding assistance, meaningful support and ...

IQ IMPLANTS USA
United States
26 days using the app