Overall rating
3
Counts per rating level
  • 66% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 22% of ratings are 1 stars
November 28, 2022

I'm still learning how to use it, but I like it so far the problem im having is the company i paid to set up my site didnt upload the right API's for my products so im having trouble linking my products

Jensmill
United States
About 2 months using the app
December 20, 2022

Great App. Helpful and responsive customer service. Automation is very goo. Takes a little bit getting used to the interface and understanding how some of it works. But once you do, you're good.

Healo Foods
United States
2 months using the app
January 9, 2023

Love the app in how it handles inventory and order management. This is the 1st time in 6 years (5 yrs using other apps) we had ZERO oversells during the Christmas rush because of how it kept our inventory in sync (with other marketplaces pulling from our inventory as well). We use Amazon shipping, and it syncs back to marking the orders fulfilled in Shopify seamlessly. I found customer service very responsive with clear answers to questions and support.

Quest Toys
United States
Over 1 year using the app
November 25, 2022

Excellent App and Support Team obviously it is an application for experts and for those who know what they are doing In any case, the support team helped us with a problem that had arisen, quickly and professionally There are English guides for setup and it supports all Amazon countries

Amazon Azione Salute
Italy
23 days using the app
Feed.Biz replied November 25, 2022

Thank you for taking the time to share your experience. We are so happy to receive your compliments and appreciation.
Our customer service is one of our priorities and we are glad to know that it has been helpful for the development of your store.
We would like to thank you again and please feel free to contact support anytime!

July 6, 2023

Keterson was so patient with me!! I had numerous calls with him and he handheld through the whole process. The app is proving to be very detailed but the models he helped me create will be gamechangers in terms of building my listings quickly. Thank you!!!

Wing Light Art Designs
United States
5 months using the app
October 6, 2022

Great service very informative , i spoke to customer servive on multiple occasion and always got my issues resolved , they’ve been a great help .

everybabyproduct
United Kingdom
About 1 year using the app
April 20, 2023

Je cherchais une application pour synchroniser mes produits de Shopify à Amazon. Au début, c'est un peu difficile de tout comprendre mais ce que j'apprécie c'est l'aide que j'ai reçu pour installer mes produits et les synchroniser. Je recommande, de plus parce que l'application est gratuite et que l'on paye que quand on vends !

Artistebonheur
France
7 days using the app
October 25, 2022

Wir nutzen die App für die Amazon FBM Anbindung. Die Installation war einfach und die Funktion ist einwandfrei. Klasse finde ich, dass man einen persönlicher Ansprechpartner hatte, der uns zwei mal unterstützt hat. Das gibt es nicht oft bei Shopify Apps. Kann die App also weiterempfehlen.

Primal Harvest
Germany
10 months using the app
July 13, 2022

I used this App to sell Australia-made masks and the support and account team always assisted us with issues quickly and easy to communicate for troubleshooting.

PPE Tech
Australia
11 months using the app
Feed.Biz replied July 15, 2022

Dear PPE Tech,

Thank you very much for your feedback.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any question.
Best regards,

Eugénie
Quality agent

May 11, 2022

j'ai eu un soucis avec mon intégration amazon/shopify mais heureusement que Keterson était la pour nous guider... merci beaucoup

Frenchnightmareparis
France
Almost 2 years using the app
Feed.Biz replied May 12, 2022

Bonjour,

Nous vous remercions pour votre avis.
Notre service client est une de nos priorités et nous sommes ravis de savoir que celui-ci a pu vous aider dans le développement de votre projet.
Nous transmettons à Keterson votre avis, qui sera enchanté de prendre connaissance de votre satisfaction.
Merci encore et n'hésitez pas à nous contacter si vous avez la moindre question.
Bonne journée à vous,

Eugénie
Quality agent