Reviews (265)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline Shopify and Amazon operations, noting significant time savings in product creation and translations. They appreciate the ease of exporting products to Amazon and utilizing pricing rules to manage fees and shipping costs effectively. Key features include robust inventory management, order syncing, and an intuitive interface that ensures efficient synchronization. The quality of customer support, particularly from staff members like Keterson and Harvey, is frequently praised for proactive and knowledgeable assistance, enhancing the user experience.

August 6, 2021

After a long search I found the best integration App for Amazon & Shopify. it is easy to use, the connection is optimal between Amazon and Shopify. The support team answer quickly and solve issues immediately (only small issue occur because of OSS). I highly recommend it.

Moe Express
Germany
4 months using the app
Feed.Biz replied August 9, 2021

Thank you very much for this very positive feedback. Indeed, OSS has been integrated only recently and we thank you for pointing out this small problem which is now solved. Do not hesitate to contact us at any time, you are welcome.

February 22, 2021

What an absolute incredible support. Solves my problem, and the support is fantastic. Highly recommend.

Raskebriller Europe
Norway
3 months using the app
January 13, 2021

Really good app especially for merchant fulfilled fbm orders on amazon! Highly recommended, we're yet to trial it for fba orders.

Wellness Lab®
United Kingdom
3 months using the app
June 1, 2022

I struggled at first however after speaking to Keterson everything makes sense, he is extremely helpful. The app is very easy to use, I just needed some assistance which was welcomed with open arms and we have got my products on Amazon. Very quick and easy

The GlamFactory Ltd
United Kingdom
3 months using the app
Feed.Biz replied June 13, 2022

Dear The GlamFactory Ltd,

Thank you very much for your feedback.
Our customer service is one of our priorities and we are glad to know that it has been helpful for the development of your project.
We forward your opinion to Keterson, who will be delighted to take note of your satisfaction.
We would like to thank you again and please feel free to contact us if you have any question.
Good day to you,

Eugénie
Quality agent

August 20, 2021

I'm very happy of this app and I've find awesome the support service (with Keterson) helping me to integrate my shopify e-commerce.
Patience, competence and, last but not least, being able to understand my bad English. Great job, now we look forward to making sales to further raise the level of satisfaction.
Ramon

Italian Sprout
Italy
3 months using the app
Feed.Biz replied August 20, 2021

You are right, indeed, the sales, brick & mortar or physical, whatever it is, requires patience, we are also here to try to accelerate as best as possible the Amazon catalog integrations.
Thank you very much for this review, do not hesitate to contact us again, you are welcome.

January 27, 2022

So far so good. After learning how to use this app with the help of their awesome support I'm starting to see how much of an advantage this is to sync it to my existing Shopify store. It saves me so much time! Thank you :)

BorderPrint
Canada
3 months using the app
Edited December 9, 2021

A great app that help's with the integration of your store onto the Amazon platform. A little difficult to navigate without a screen share tutorial but once I was shown how it works it was off to the races.

nightrose
United States
3 months using the app
Feed.Biz replied November 6, 2021

We talked internally and we are thinking the same, this App is really PRO oriented, and not user-friendly, it makes it very powerful but the side effect is it makes it complicated for the beginners or intermediates. Anyway, we really do appreciate your comments and nice review about it. Of course, feel free to contact us anytime.

November 1, 2020

i was looking for shopify and amazon integration from last approx 3 years , but i couldn't able to find out than i came across this app, app is so amazing and developers are to much aware of shopify and amazon collections, syncing - inventory and orders, great app great support, if you want to mazimize your business and want to become seller on amazon with shopify website go for it..

Toyhome
India
3 months using the app
April 6, 2020

Great amazon order import ant product listing app. Very helpful support team. Thanks for your support.

Tortendekoshop
Germany
2 months using the app
December 20, 2022

Great App. Helpful and responsive customer service. Automation is very goo. Takes a little bit getting used to the interface and understanding how some of it works. But once you do, you're good.

Healo Foods
United States
2 months using the app