Reviews (1,381)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.

December 1, 2021

Customer Service is perfect and provides a fast response. I never write a review but they are just incredible.

OC9 Gifts
United States
About 2 months using the app
CedCommerce replied December 13, 2021

Thanks, OC9 Gifts, we are glad to see that you discovered our application the best solution for your business.

We welcome you being a faithful client and are glad that you shared the word about us. Being an Integration service provider, we generally attempt to decrease human efforts and automate things for enhancing your experience every time you use our app.

At CedCommerce, we put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Please stay Connected with us! We're always here for you.

Team CedCommerce!!

April 3, 2023

I am delighted to write this 5-star review for my exceptional customer service person who helped me with me with my ParallelBlack Cosmetics Shopify-Amazon seller integration. From start to finish, he was incredibly helpful and knowledgeable, going above and beyond to ensure that I had a seamless experience.

Not only did he guide me through the technical steps of adding my products, but he also took the time to discuss marketing strategies with me, providing invaluable advice on how to grow your business. His willingness to share his expertise and insights was truly appreciated and will undoubtedly be invaluable to my success.

Moreover, his patience and attention to detail was outstanding. He took the time to answer all my questions and addressed any concerns I had promptly and professionally. He made sure that I was comfortable with the process every step of the way, which speaks volumes about his dedication to providing top-notch customer service.

Overall, I am thoroughly impressed with your customer service person's performance, and I highly recommend him to anyone who needs assistance with their Shopify-Amazon seller integration. He is an asset to your team and sets an excellent example for what customer service should be like. Thank you for the outstanding experience!

ParallelBlackCosmetics
Canada
About 2 months using the app
CedCommerce replied April 17, 2023

"Hi ParallelBlackCosmetics,

Thank you so much for your review. We appreciated it!

We are thrilled that you liked your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

As Amazon is a large platform, they are very particular with the listings. The app reduces your efforts so you can optimize your product listing within a few minutes as you do not need to update everything from your Shopify store. The near real-time syncing for inventory & Orders saves your manual work & time.

We will always welcome you without any hesitation; reach out to us whenever you need any assistance from our side!

Team CedCommerce!"

March 17, 2022

I had a hiccup during setup, and the CED Commerce team went above & beyond to get me set up. I highly recommend this app!

Boise Gem Co™
United States
About 2 months using the app
CedCommerce replied March 21, 2022

Thank you Boise Gem Co™.

There are heaps of settings on Amazon, so this may be the purpose behind the complexities. Therefore, we have built up this application for new and old Amazon sellers who are effectively searching for automated things.

You are free to reach out to us anytime.

Team CedCommerce!

Edited June 9, 2023

Great Customer Support! Several support agents have consistently been available to answer all of our questions.

Going Gear
United States
About 2 months using the app
April 8, 2023

I’ve called many of times to get this situation corrected but this call helped me get it all together … I love Shopify and customer service again

Hoofly
United States
About 2 months using the app
CedCommerce replied April 17, 2023

"Hello Hoofly,

Thanks for taking the time to share your prestigious opinion on the "Shopify app store" with other users.

We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.

Team CedCommerce!!"

November 30, 2021

I am new to this app but I really appreciate the staff hand on helping me to list my first product on Amazon and also I really appreciate the fact that whenever I have a question , they offer advice 24/7!

The Art Bag
United Kingdom
About 2 months using the app
CedCommerce replied December 13, 2021

Hi The Art Bag, Thank you for appreciating our efforts!!

To guide & assist you, we assigned a dedicated account manager who helps you on each step, the account manager is always available with the Team on online chat, email, call, WhatsApp, Skype, or whatever you prefer for the communication. We explain the flow & the procedure of the app to make you familiar with the app. We are always available to assist you and if required, we do the customization for your listings. Through videos, FAQs, help docs we guide you so that you don't need to depend upon us and you can work independently.

Please feel free to share your requirement with us; we will surely consider that and will implement them into the app.

Stay Connected!

Team CedCommerce

January 4, 2022

Great service instant replay absolutely pleasure working with them. Will recommend this app to other users as its easy.

HightFi
Ireland
About 2 months using the app
CedCommerce replied March 2, 2022

Thank you, HightFi, for leaving us such an excellent review. We are glad that you loved our services, We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

We try to build the app much more accessible and keep trying to reduce the marketplace's settings' complexity.

Amazon is a big marketplace, so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system. The account manager is always available to serve you in all possible ways.

Feel free to reach out to us anytime!!
Team CedCommerce!!

June 25, 2023

Really helpful as i am new to drop shipping i got a bit stuck on things but the support from Cedcommerce is amazing thank you guys so much for helping me thru my journey

ZapZing
United Kingdom
About 2 months using the app
September 13, 2022

This good app and Very helpful team and a great program, I recommend it to everyone
Very helpful team and a great program, I recommend it to everyone

lebsyae
United Arab Emirates
About 2 months using the app
August 16, 2022

Nupur Sah has given me fantastic support so far and helped me very quickly understand this fantastic app. I highly recommend anyone wishing to list on Amazon who has a shopify account to use this app. It is easier than using Amazon directly

Cyprinus Carp Fishing Technology
United Kingdom
About 2 months using the app
CedCommerce replied September 20, 2022

Thank you Cyprinus Carp Fishing Technology, for leaving us such a great review. We are glad that you loved our services,

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Thanks & Regards.

Team Cedcommerce!!