Reviews (1,375)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.

Edited November 21, 2022

glitches, SKUs don't match. Wasted a full day with support trying to figure out the bugs. Not worth it, I'm looking elsewhere.

goodseedclothing.com
United States
3 days using the app
April 11, 2023

When a couple of issues came up they were super responsive and helpful in getting it resolved quickly.

Lazy Baby LA
United States
About 3 hours using the app
CedCommerce replied April 17, 2023

Hello,

We are incredibly grateful that you took the time out to leave us this review.
Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely.

Thanks & Regards.

Team CedCommerce!!

June 12, 2023

Awesome support.
Thank you for helping me set up our products on amazon in record time. The integration of CED application to amazon was great. The team was aware of each field so that the shopify store fields mapped to amazon. Thank you very much.
needed your help indeed.
Thank you.

bag-up.us
United States
About 3 hours using the app
September 8, 2022

Easy to understand and link products to Amazon. Support showed me step by step how to change each attribute and fix errors. The support team was very helpful and was available for immediate help.

Kono Store
United States
About 3 hours using the app
November 16, 2022

A representative helped me upload my products to amazon because I was having issues, he was very helpful and patient.

karuna
United States
About 2 hours using the app
CedCommerce replied November 20, 2022

"Thank you karuna, for leaving us such a heart whelming review. We are glad that you loved our services,

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Please stay connected with us in this way. We are always here to help you, infinitely.

Thanks,
Team CedCommerce!!"

February 24, 2022

I just downloaded this app after having a bad experience with another app on the store, 5 minutes later I had questions and the customer service was just amazing, helped in a few minutes, the interface looks easy to use, I can't wait to upload more products this way to Amazon. Thank you!

SmallWonderGifts
Israel
About 2 hours using the app
CedCommerce replied March 5, 2022

Thanks, SmallWonderGifts, we are glad to see that you discovered our application the best solution for your business.

We welcome you being a faithful client and are glad that you shared the word about us. Being an Integration service provider, we generally attempt to decrease human efforts and automate things for enhancing your experience every time you use our app.

Please stay Connected with us! We're always here for you.

Team CedCommerce!!

June 23, 2022

Phenomenal Customer Service. Loaded the app. Had some immediate issues and had someone walk me through them in almost real time. Never had this experience with any other app.

SaveTheDraft
United States
About 2 hours using the app
CedCommerce replied July 1, 2022

"Much obliged to you, SaveTheDraft.

We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.

Stay Connected..
Team CedCommerce"

July 26, 2023

If I could give this app a 0 I would. After reaching out to 6 reps within the span of 4 days I was told either to update the template or I can pay them to fix it. I just felt it was a SCAM. This app doesn't have an FAQ nor does the reps honestly tell you the issue but that they "fixed it" and I would need to literally ask them a ton of times "what was wrong with it?" until they tell me the answer. I wanted to try this out for at least a week regardless of the issues I kept running into. For four days after continuously reaching out to Support my products were NEVER synced and published to Amazon. The most difficult issue was the Parent-Child Sku due to the variants I had. There's no option in this app to fix this. Unless you pay them to go in to your template and manually add it to you. And this is for a T-shirt.

A Typical Nobody
United States
2 days using the app
CedCommerce replied September 18, 2023

Hello A Typical Nobody team,

We are sorry to hear about your experience with the CedCommerce Amazon Channel app. We take customer feedback seriously, and I'd like to address your concerns.

Firstly, we apologize for the inconvenience you've faced with our app. We strive to provide a seamless experience for our users, and it seems that we fell short in your case.

We are committed to making necessary improvements to enhance the functionality and support you receive from the CedCommerce Amazon Channel app. If you get back to us, we will surely help you.

Look forward to serving you again !!

Team CedCommerce

August 11, 2022

Some of the best most hands-on support I've had from a Shopify app team. Highly recommend this team, the app also works very well, and auto-attached Amazon products to our skus which was surprising and convenient!

VIDA Health
United States
About 2 hours using the app
CedCommerce replied September 20, 2022

Thank you VIDA Health, for leaving us such a great review. We are glad that you loved our services,

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Thanks & Regards.

Team Cedcommerce!!

October 26, 2022

I've been waiting for 3 days for an answer to my request, I've been strolling from whatsapp groups to other groups. From the beginning I indicated my request And in the end: negative response, WHILE THEY KNOW MY QUERY FROM THE BEGINNING I strongly advise against.

MYCASE FC
France
2 days using the app