Reviews (1,431)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, simplifying product syncing and order management. They highlight its intuitive interface and effective automation features that enhance operations and save time. The real-time syncing is crucial for accurate inventory management. Exceptional customer support is frequently praised for its responsiveness and expertise, with 24/7 availability ensuring continuous assistance, contributing to improved sales and operational efficiency.

June 1, 2023

I downloaded the app and have been working with it, but I'm not sure if I'm comfortable with it, so that's why the three stars. I found when I got to the attributes I had no clue what to click on, so I contacted customer service and they set up the attributes in the first product so I'm waiting to see what happens.

Little Jaspers
United States
10 days using the app
July 23, 2023

I am so new to this i'm embarrassed to admit to how much i don't understand or how to do. i messaged/chat the help and he was so awesome! He explained my issues and why. He did one of my problems with me and actually explained the why. I know like 10% of anything coding/computer and this help was so easy to understand. thank you for NOT making me feel like the town idiot even though i actually might be!

RockstarXO
United States
About 7 hours using the app
March 9, 2022

The Customer Service is A1 Seriously. I was confused and was able to video chat with a representative the same day and they helped me with my issues! Thank you so much!

Royalfrisage
United States
About 7 hours using the app
CedCommerce replied March 21, 2022

Thank you, Royalfrisage, for leaving us such an excellent review. We are glad that you loved our services, We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

We try to build the app much more accessible and keep trying to reduce the marketplace's settings' complexity.

Amazon is a big marketplace, so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.

Feel free to reach out to us anytime!!
Team CedCommerce!!

June 28, 2023

Customer service was very quick and helpful with Prashant and helped me upload items to Amazon quickly.

Fangyal
United Kingdom
About 7 hours using the app
Edited November 29, 2021

This app does not work as advertised, at least if it work for some; it does not work for our store. I doubt the 5 stars review on this app. We keep getting different errors at different times. We had to finally delete the app off our store. No one from CedCommerce could resolved this issues without getting another issue. Wasting of time!

grrnstore
United States
6 days using the app
CedCommerce replied September 21, 2023

Hello, grrnstore,

We're sorry about the issues you experienced while using the app. We understand your frustration and would like to address your concerns.

We acknowledge that the app had its initial phases and encountered various challenges during that time. However, we have been diligently enhancing the app's functionality and introducing numerous useful features to improve the overall user experience.

We want to invite you to give the app another try, as we believe it has come a long way since its early stages. We offer a free plan so that you can explore the latest improvements and features at no cost.

Regards
Team CedCommerce

August 13, 2022

I am finishing up the emeting with the rep. Nice and good. Waited for me while I went away. Yup yup yup!

Geekwood
Canada
About 6 hours using the app
CedCommerce replied September 20, 2022

Thank you, Geekwood.

We are glad that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Stay Connected!

Team CedCommerce!!

January 24, 2023

Avinash Kushwaha was so helpful and patient with me during my onboarding and uploading process. We have had a Shopify store for about 3 years and this was our first step into Amazon and the "handholding" was on point. The onsite "help" icon was very responsive and these guys are always willing to jump on a call.

CANIS
United States
About 5 hours using the app
July 26, 2022

Est ce que c'est une blague ? Application très très difficile à mettre en place, pour ma part je n'y suis toujours pas arrivée mais surtout le service client?? Qui organise des meetings et demande de l'argent pour la mise en route ! C'est une application certifiée Shopify ça ?? Cela respecte vos régles ??

Jilu
France
5 days using the app
CedCommerce replied September 21, 2023

Salut Jilu,

Nous nous excusons pour la confusion et les désagréments que vous avez pu rencontrer lors de votre première interaction avec notre application et notre service client. Il y a peut-être eu un problème de communication et nous apprécions que vous ayez porté ce problème à notre attention.

L'application est conçue pour aider les utilisateurs dans leurs efforts de commerce électronique, et nous avons apporté des mises à jour et des améliorations significatives depuis votre dernière interaction. Il offre désormais une expérience plus rationalisée et conviviale.

Concernant le problème que vous avez évoqué avec le service client, nous ne demandons pas d'argent pour démarrer avec notre application. Nous proposons un forfait gratuit et nous nous engageons à soutenir nos utilisateurs sans aucun coût initial. Nous comprenons l'importance d'une communication claire et nous excusons pour tout malentendu qui aurait pu survenir.

Nous apprécions vos commentaires et aimerions vous inviter à donner une autre chance à notre application. Vous le trouverez bien amélioré et mieux adapté à vos besoins.

Nous attendons avec impatience l’opportunité de mieux vous servir.

Salutations
Équipe CedCommerce

January 26, 2022

This App is fantastic as it is easy to flow through and map your products. The support from the CedCommerce crew has been awesome. Definitely recommend this app for integration with amazon!

Middle Of Nowhere Creations
Australia
About 4 hours using the app
CedCommerce replied March 2, 2022

Thank you, Middle Of Nowhere Creations, We are glad to see your review for the Amazon integration app.

The Amazon integration app lists your Shopify products on the Amazon marketplace.

With this management, without managing the listings from Shopify, you can manage & update the product's information from the App. You need to off the syncing of the particular field from the configuration section of the App that will disable the syncing from Shopify to the App and then, after from the App, update the products' information. After making the changes, you can upload the products on Amazon.

Please feel free to share your requirement with us; we will surely consider that and implement it into the App.

CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.

The account manager helps you from the starting to complete setup of the Amazon account and helps you get more & more sales on marketplaces.

Team CedCommerce

March 4, 2023

Great customer service. very helpful on getting me set up. easy to understand and use for integrating with amazon. can't wait to see how the business goes.

LaPetiteTutus
United States
About 4 hours using the app
CedCommerce replied March 5, 2023

"Hi LaPetiteTutus,

Thank you for leaving us such a great review. We are glad that you loved our services,

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Thanks & Regards.
Team Cedcommerce!!"