Reviews (1,381)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.

April 17, 2024

Don't waste your time with this App. Total garbage. They claim AI automation and product sync and integration and then when you sign up, they ask you to pay more $$$ to have their team help with listing your products. TOTAL SCAM!
Beware. Run away from these people!

MyElectricBike Discount & Clearance Center
United States
About 24 hours using the app
CedCommerce replied April 24, 2024

Dear Customer,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously.

Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Edited December 4, 2023

We have run into a critical error with Shopify and CedCommerce that is preventing all syncing. They acknowledged the coding error and are working on it, but it's been days. I will update this review when I can.

Gamers Guild AZ
United States
12 days using the app
April 19, 2024

Super Support, sehr freundlich, hilfsbereit und Lösungsorientiert im Interesse der Kunden. Hatten einen Bug mit der App und das internationale Entwickler Team hat sich sofort an die Arbeit gemacht um den Fehler zu beheben.

empowerDX
Germany
About 1 year using the app
CedCommerce replied May 3, 2024

Dear Customer,

Thank you so much for your kind words!

We're thrilled to hear that you've had a positive experience with our Amazon app. It's always a pleasure to serve customers like you, and we truly appreciate your support.

Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best Regards,
CedCommerce

February 23, 2024

Nupur Sah's responses were exceptionally prompt and very helpful. 100% positive feedback.

Maybe Crazy Monster
United States
5 months using the app
May 29, 2024

Lovely assistance. Really fast and efficient.

InventecPerformanceChemicals
United States
About 19 hours using the app
CedCommerce replied June 3, 2024

Dear Customer,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously.

Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

Edited March 5, 2024

Got served as I was supposed to :)

Bravery
Canada
3 months using the app
January 23, 2024

Very informative and professional

Koloa Moana Handmade Island Goods
Tonga
2 months using the app
May 3, 2024

Great service and support, CedCommerce was able to setup my Shopify store successfully. Thank you!

TDPEP Marine Store
United States
15 minutes using the app
CedCommerce replied May 6, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!

We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

CedCommerce

March 24, 2024

What a nightmare. I installed the app. Out of the products that were already being sold on Amazon, some were shown without an ASIN and some with an ASIN. I asked support why, what the nightmare continued... An hour of messaging, at first they say they're not on Amazon, I say how come here's the screenshot, they say oh yes they are, I checked myself. "Refresh the page," they say. I refresh, same thing, I send him the screenshot again, they say the products are not on Amazon. I say how can they not be, you just checked and said they were. Such uselessness.

Ranok Inc
United States
About 3 hours using the app
March 20, 2024

very efficient and great service

Tiny Treasure
United States
24 days using the app