Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration between Amazon and Shopify, offering automatic order syncing and real-time updates on product listings, inventory, and orders. They appreciate the user-friendly interface, compatibility with various platforms, and customization options. The app's automation features, including pricing, promotions, and inventory management, are praised for streamlining operations. The customer support team is recognized for their responsiveness and commitment to customer satisfaction.

February 17, 2022

The best Amazon integration app on Shopify! Their entire team is attentive and professional. They walked me through the steps on a video chat to get properly integrated with Amazon. Can't recommend them enough. Thank you CedCommerce!!

Celeste Jewel
United States
Over 2 years using the app
CedCommerce replied March 5, 2022

Hello Celeste Jewel,

The team works very diligently and it will provide us with great encouragement to keep doing what we are doing.

To reduce the manual work, we tried to keep upgrading the process of the app to make it easier, more efficient, and automate more processes.

To make you comfortable with the Amazon marketplace and integration app we provide 24*7 instant support. Feel free to reach out to us anytime via eMail, Skype, g-meet, Online Live Chat, WhatsApp, etc.

Stay Connected!
Team CedCommerce

Edited February 7, 2023

The app wasn't working and they answered the same day as it was fixed, I had some issue with other apps for the set up, hopefully they will help to publish the products too.

GimmeWine
Italy
29 days using the app
CedCommerce replied February 18, 2023

"Hello GimmeWine,

We are happy to know that you cherished your experience. We invest heavily in giving each client extraordinary support, and we're eager to get your commendations and appreciation.

The team works very diligently, and it will provide us with great encouragement to keep doing what we are doing.

We are always open to discussions on Suggestions, requirements, and concerns. Ever feel free to reach out to us!!

Please stay connected with us !!
Team CedCommerce

April 10, 2023

Excellent support with my doubts to active my listing, the communication was great and he help me with the other issues.

Thanks.

uvamar.us
United States
28 days using the app
CedCommerce replied April 17, 2023

Hello,

We are incredibly grateful that you took the time out to leave us this review.
Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely.

Thanks & Regards.

Team CedCommerce!!

April 15, 2023

They have helped me with every issue I have encountered. Great live chat support.

ShinyLoveUSA
United States
28 days using the app
CedCommerce replied April 27, 2023

"Thank you, for your appreciation. Wish to have a great business relationship with you.

We always try to provide instant support to our clients, and we try to make them experts so that they can solve their concerns in the future without anyone's help.

Team CedCommerce

January 19, 2023

Incredible service. Our team was having difficulty understanding the ins and outs of listing on Amazon, but the support team was very helpful.

SEEK
United States
27 days using the app
February 16, 2023

Awesome help with issues I created! Very Prompt and got me back on track!
Anytime I need help, they are there to assist!

Lady Lit
United States
26 days using the app
CedCommerce replied February 18, 2023

Hello Lady Lit,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Thank You
Team Amazon by CedCommerce!

March 18, 2023

Praveen gave me great service today and he is the first person that I think really cared to help when I chatted with their support team. I am very thankful to him.
However, the app has given us nothing but issues from the first day of using it over a year ago. We have been put on probation by Amazon a number of times due to inventory levels not syncing correctly, products being listed that we no longer have in stock, and many other items. We never had issues like that with a previous provider.

FishAndSave
United States
About 2 years using the app
February 21, 2023

Excellent Customer Service! They helped me set up my listings. They were very patient and provided step-by-step instructions.

Serendipity Memorable Designs
United States
26 days using the app
CedCommerce replied March 5, 2023

Hello Serendipity Memorable Designs,

We are immeasurably appreciative that you took the opportunity to leave us this amazing review.

Our Team will be glad to peruse your review.

Please stay connected with us along these lines. We are consistently here to support you, limitlessly.

Much appreciated and Regards.

Team CedCommerce!!

October 26, 2021

This is a very powerful & sophisticated app - can do most anything that you need. If you have any problems setting up - Customer Support Chat - is extremely helpful and effective. I worked through a problem with them on a Saturday - and was VERY, VERY impressed. - Thank you

Zen Den Candles
Canada
About 2 years using the app
CedCommerce replied March 2, 2022

Thank you, Zen Den Candles, for leaving us such an excellent review. We are glad that you loved our services, We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

We try to build the app much more accessible and keep trying to reduce the marketplace's settings' complexity.

Amazon is a big marketplace, so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.

Feel free to reach out to us anytime!!
Team CedCommerce!!

April 8, 2022

Great app to sync shopify and amazon. Everything works smoothly and the customer service team is very helpful. Highly recommended!

Artisri
India
About 2 years using the app
CedCommerce replied May 11, 2022

"Greetings Artisri,

Thanks for taking the time to share your prestigious opinion with other members of the community.

At CedCommerce, we put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Team CedCommerce!!"