Reviews (1,035)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration between Amazon and Shopify, automatic order syncing, and real-time updates. They appreciate the intuitive interface, customization options, and automation features like pricing and inventory management. The app's performance analytics and responsive customer support, including video chat and screen sharing, are also praised. It's favored over Codisto for its easy installation, superior item matching, and understanding support. Ideal for businesses looking to streamline processes and boost efficiency.

November 23, 2022

The service is fantastic, they the company are service driven, they consider their customer's time and revenue. And they put themselves in their customer's place. And provide the kind of service one can only dream of in this day IoT.

electronicdesignsunlimitedllc.com
United States
16 days using the app
CedCommerce replied December 4, 2022

"Hi electronicdesignsunlimitedllc.com,

We are thrilled that you liked our service.

Thanks for your balanced and fair review!!

I'm glad you appreciated our services. It's something we've worked hard on and we're pleased our efforts resonated with you. I also want to thank you for your feedback. We've taken your thoughts to heart and I appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.

Thank-You
Team CedCommerce"

December 22, 2022

Excellent and fast speed customer service! He walked me through all the steps with details and patience.

Primrose
United States
16 days using the app
CedCommerce replied January 2, 2023

"Thanks, Primrose, we are glad to see that you discovered our application the best solution for your business.

We welcome you being a faithful client and are glad that you shared the word about us. Being an Integration service provider, we generally attempt to decrease human efforts and automate things for enhancing your experience every time you use our app.

At CedCommerce, we put customer satisfaction a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Please stay Connected with us! We're always here for you.

Team CedCommerce!!"

Edited July 18, 2022

CedCommerce has apologized for the delay and the Issue is still being worked on. I am told it is an amazon issue and Amazon is still working on it.

A M Exclusive's Community Store
United States
Over 1 year using the app
CedCommerce replied December 13, 2021

Thank you very much, AM Exclusive's Community Store

We are glad to know that you found our app the best fit for your business.

Our app has multiple features which you can check out as it updates the tracking information on Amazon if you have already fulfilled on the marketplace. Also the app import all/selected products from Shopify to the Amazon integration app then after preparing the listing as per Amazon marketplace' guidelines, through the app, you can easily upload the products on Amazon.

Once you list all products on the Amazon marketplace, the automatic syncing for inventory run parallel from Shopify to the Amazon marketplace. When you start getting orders, the app automatically fetches & creates those orders into your Shopify store also sends the shipment information from Shopify to the Amazon marketplace.

You don't need to be worried to check orders every time; you get the notifications on time,

The Template section reduces all your manual work.

We assure you of our availability 24 * 7 in all possible ways through skype, calls, emails, Whatsapp, or whatever the sellers prefer.

Team CedCommerce.

June 22, 2022

my first time contacting CedCommerce Support and I was satisfy with the assistance, the problem was resolved quickly. Thank you!!

Casual Tropical Wear
United States
15 days using the app
CedCommerce replied July 1, 2022

"Thank you, Casual Tropical Wear, for the appreciation.

We are incredibly grateful that you took the time out to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly.

We explain the flow & the procedure of the app to make you familiar with the app. CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.

Please feel free to discuss with us whenever you need any help from our side.

We look forward to serving you again.

Team CedCommerce"

April 11, 2023

They have been very helpful with all my questions as I am learning how to use the app!! The response time and helpfulness is very appreciated.

Little Moony Art Prints
United States
14 days using the app
CedCommerce replied April 17, 2023

Hello,

We are incredibly grateful that you took the time out to leave us this review.
Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely.

Thanks & Regards.

Team CedCommerce!!

September 6, 2022

I have been using this app for a few weeks to slowly start listing some of our products on Amazon. It took a little getting used too but it gets easier the more you use it. If I get stuck I just open the chat and ask a question, there is always someone ready and willing to help.

Trax Marketplace
United States
14 days using the app
September 8, 2022

When I was having trouble getting products to upload, a tech person set up a Google Meet with me and showed me how to fix things during a screen share. VERY helpful!

Inspired Indigo | Innovative Invitations | Artisan Gifts
United States
14 days using the app
Edited February 10, 2022

The team was extremely pleasant and helpful. She took the time to meet me on more than one occasion to help upload my products. The app is instrumental in helping me grow and expand my brand. Easy to use. 10/10 would recommend!

SSW Merch
United States
14 days using the app
CedCommerce replied March 5, 2022

Thank you, SSW Merch,

We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team always here to assist you.

Stay Connected!

Team CedCommerce

December 1, 2022

Great support team. The agent was patient when having trouble with failed uploading products and more.

Swing Lifestyle Store
Singapore
14 days using the app
CedCommerce replied December 5, 2022

"Thank you, Swing Lifestyle Store, for leaving us such an excellent review. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

We try to build the app much more accessible and keep trying to reduce the marketplace's settings' complexity.

Amazon is a big marketplace, so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, and Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.

Feel free to reach out to us anytime!!
Team CedCommerce!!"

January 5, 2023

This app started out great for us. It allowed us to do our Amazon shipments from within Shopify which gave our warehouse team just one interface to use.

After 9 months or so of using the app we started getting errors. Orders weren't syncing properly to Shopify or back to Amazon. This lead to a huge amount of work from our team to try to fix a bad situation. It almost lead to us losing our Amazon account as our account health. And of course it started happening in Q4 which is crunch time.

Puffin Drinkwear
United States
About 1 year using the app