Appointment Booking App ointo , 581 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this appointment booking app for its customizability, user-friendly interface, and seamless Shopify integration. Key features include setting specific appointment times, blocking dates, and sending customized client information. The app supports multiple bookings and links appointments to products. The support team is praised for their responsiveness and feature additions. Merchants also highlight the app's affordability and value for its price.
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Great support. Great service. However, the app claims to be suitable for Shopify POS and this is not the case for physical stores or omni channel use. For example, they have a POS grid tile to create a booking on-site. Now imagine a customer is in front of a team member needing to book a follow-up appointment. In the Shopify admin, a range of unavailable dates are blocked plus a few appointments are on the books. Unfortunately, these unavailable dates and booked time slots do not display in Shopify POS version. As a matter of fact, it shows all time slots as available which is ludicrous. This is a huge problem because if a guest/customer is in front of us and needs to book while in the physical store, we are not able to see what's truly available and end up over-booking which is not good customer service. So they need to fix this immediately. Second, for business that have a physical presence, Google now has Google Reserve where the API of this app could be made available as a Google Partner. This will allow direct booking functionality built into the business' Google profile. I believe Appointo should look into adding this feature. Thank you very much and look forward to the updates sooner rather than later.