Appointment Booking App ointo
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (867)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for its seamless appointment booking integration with Shopify, enhancing customer experience with easy virtual shopping and event bookings. It offers calendar syncing, reminders, and customization options. The app supports video calls and multiple languages, catering to diverse audiences. Setup is quick and operation smooth. Customer support is praised for being fast and helpful, providing exceptional assistance even on the free version through live chat or calls.
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The Appointo app is okay. I'm finding a lot of limitations and seem to always have to upgrade.
My chat help has been fantastic though. Everytime I contact them they are quick to answer and solve my issues. They are always pleasant. I just had a great conversation with Karan. He was very helpful.
A great app to use, and it was seamless to receive help. But this review is more about customer service. I am new to the app and the agent helping asked me if I am based in India or another country and proceeds to comment on my physical appearance. I find this extremely unprofessional and disappointing. When someone is using your app and seeking professional support, personal comments like these irrelevant and take away from an otherwise good experience. I hope this is addressed so future interactions remain respectful and focused on the actual support needed.
Hello,
First i would like to apologise for the same. We had a talk with our support team and indeed they did have a chat with you. His intention was not to hurt or comment on the physical appearance but yes he did ask where you were from so we are very sorry about this
We hold a high bar for support and interaction with customers and would like to apologies for the support you had and will make sure professionalism is strictly mainted in our organisation
Thanks,
Tarang Co-Founder
It’s ok for what you pay. I would like the app to be more ug friendly. A bit complicated with some settings and I have been on touch with support several times.
Support was helpful but response was a bit slow. I hope for some better help-videos and faster chat service.
Overall a helpful tool to my booking site.
It´s good, however has some issues with calendar integrations. For example some slots appear as busy when they are not, if you have an event or task and have it as Available, the app understands it as busy as well so you have to be careful. The prices are a bit high as well or that´s how I personally feel it, there are big jumps from one to another just for couple elements to add. The costumer service on the other hand is really helpful and fast. They respond very quickly and are very helpful and nice.
