Appointment Booking App ointo

Appointment Booking App ointo

Reviews (840)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing appointment booking and operational efficiency. It features user-friendly setup, video call scheduling, and customizable booking schedules. The app supports integration with tools like Google Calendar and Microsoft Teams. Merchants also praise the responsive customer support team for their effective problem-solving and personalized assistance, contributing to improved service delivery and schedule management.

January 18, 2026

So far so good. Can’t wait to see how this plays out using it.

Spiritual Couture Collection®LLC
United States
12 days using the app
July 25, 2025

The app looks very good in basic plan.
There are some bad moments related to product syncronization and Inventory track when displaying widget.

Climaero
Romania
About 2 months using the app
May 15, 2024

The user interface is very simple and easy to use. Their support team has been extremely helpful in setting up my shopify store. They have a quick response time and always willing to hop on a call to resolve issues.

Jax Beach Revival
United States
8 days using the app
June 28, 2024

First time "chatting" with support and it was quick and easy. They resolved my problem quickly, though I give 4 stars as I don't know why it was occurring in the first place. I have used this app for quite some time now and it works well for my purposes.

M & M Skatewear
United States
Almost 3 years using the app
Edited January 28, 2026

The app is very good and very simple, the service is excellent, Bhagya Divakar was veeery helpful, always available and friendly. I would recommend improving some things, such as adding more modern and attractive templates, as well as crossing out dates that are no longer available, and putting up "sold out" or "few spots" signs, but the rest works very well for now.

It's essential that it be in Spanish, both for the user and for our customers who are going to make their reservation.

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La app es muy buena y muy simple, la atencion es excelente, Bhagya Divakar fue muy buena, siempre disponible y amable. Yo recomendaria mejorar algunas cosas como poner más plantillas modernas y atractivas, asi como tachar las fechas que ya no están disponibles, pondría carteles de "agotado a la vista, o: "pocos lugares" pero realmente el resto funciona muy bien por ahora.

Fundamental que esté en español, tanto para el usuario como para nuestros clientes que van a hacer su reserva

heCho x ti
Uruguay
7 months using the app
April 26, 2024

We've had this app since beginning of the year and so far it's been great, it has saved me so much time and hassle...prior to the app we had customers call to make appointments for a coffee farm tour. Aside from not having to juggle multiple calls, customers are required to pre-pay so if they don't show up we still have the revenue, and have sufficient time to prepare. We are a micro business and can't really afford to pay for apps but Appointo has been worth the investment.
Customer service is very prompt!

Hog Heaven Coffee
United States
4 months using the app
June 15, 2021

We are delighted with this App it suits our business needs very well and is easy to set up and manage as a product on our Shopify website. We have a simple need for individual shoe fitting appointments (not group) of different lengths depending on the number of children to be fitted and this App does it brilliantly and does not have lots of unnecessary features. We only want one appointment at a time but we could change that if we wanted to have more than one fitter bookable. We can change the hours available on different days to match seasonal changes in our shop opening times. The App shows us an easy to read list of upcoming bookings, moves them to the "past" as they expire and now has a quick and easy way for us to make appoitments without creating an account for customers who don't want to go online themselves. We can change and cancel appointments, it's just a shame that the feature for customers to re-schedule and cancel their own appointments is only on a paid subscription. We can't afford to keep paying out for Apps every month - it soon adds up! But we may dip in and out of the paid plan during our busy months because this feature is the icing on the cake for us. The developers seem to listen to users' comments and introduce features that are requested and have replied to my questions using the help chat very quickly. I'd recommend this booking App for anyone that has similar needs to us.

To Boot
United Kingdom
3 months using the app
May 30, 2023

So far so good! I'm having some challenges getting the app set up and customized, however the customer service is amazing and I'm being guided through using the app wonderfully. Excited to be able to offer appointment bookings to our customers!

ASHYA
United States
14 days using the app
January 10, 2022

I really like that I can set up appointment scheduling with this app. I had to contact support initially as the app wouldn't let me remove duplicate info fields for when clients reserve their appointment. The team was able to quickly address the issue. I wish that you could at least have 3-4 services offered in the free package. I think that this app is good and will continue to get better over time with adjustments here and there.

Sprinkle Dazzle Collective
United States
14 days using the app
December 10, 2024

Great customer service. You are able to edit many things on the app. Some things still need to be automated so that the person using the app can edit these things by himself. One thing the app lacks is the way it doesn't carry surge priced items, if a customer wants to buy another thing.

Guuni
Finland
6 days using the app