Appointment Booking App ointo

Appointment Booking App ointo

Reviews (717)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex booking scenarios, praising its seamless integration with Google Calendar and pre-payment options for securing revenue. The app features a user-friendly interface with customizable booking options, including custom questions and varied pricing. It supports diverse business needs with waiting lists and subscription-based bookings. Merchants appreciate the responsive and knowledgeable customer support team, which promptly assists with technical issues and integrations. Continuous updates based on merchant feedback enhance its functionality and reliability for business operations.

July 27, 2024

I've been using this app for over two years and have seen the updates that they have implemented, they are constantly improving. I'm extremely happy with their response time. I always have many questions because of the type of service we offer and the customer service really cannot be beat. As a small business myself, I love knowing that there is a small team of people who care on the other end. If you are looking for a simple booking system, who provides amazing customer service, then this is the app you need.

Carla Poma Jewelry
United States
Over 3 years using the app
August 13, 2024

Works great for our appointment needs and the customer service is excellent! App is easy to use and setup, works great and looks good on our store front. Easy for customers to make appointments and all the notifications we receive work well too. Would recommend this app to anyone needing appointment availability in their store.

Whimsy Stamps
United States
About 1 year using the app
August 31, 2024

I'm very happy with the support I receive from the team, and the constant updates they provide to improve the app. It feels like they listen to our needs and feedback and update things quickly!

State of Being
United States
Over 1 year using the app
September 18, 2024

Great support and even though functionality is not always exactly how I would like (it's about 90% there though!) they are open to making changes quickly when needed.

Indoor Golf Club CA
United States
2 months using the app
August 5, 2024

Shubhankar and Sidepanda were incredibly helpful!

Shubhankar guided me through the process of integrating appointments into my website pages, a step that was holding up my launch. Thanks to his clear instructions and support, I’m now confident and ready to go live. Thank you, Appointo!

Kay L'Artiste Studios
United States
5 months using the app
August 30, 2024

Fantastic customer service! Shubhankar helped me accomplish exactly what I needed.

Action Jack's
United States
Almost 3 years using the app
September 5, 2024

We have had very few issues and what issues we have had were taken care of in amazing time. Truly impressed with customer service. Thank you

Osborne's Farm & Garden Centers LLC
United States
5 months using the app
August 12, 2024

Definitely recommend! I tried three other booking systems before this. Didn't take me long to set up at all, everything is all integrated and automated. I booked a call and it was so helpful, they helped me customise my booking system and plan to suit me. There is an app where you can change your classes on and its a nice modern calendar view. Super easy and just want I needed! Thanks.

Elevate
New Zealand
5 days using the app
July 25, 2024

Have developed a need to setup appointments for new services I offer. I tried a half dozen solutions and settled here. Very full featured, easy install on web site, especially with it being applicable to 2.0 Themes. Having the Custom Questions with the ability to add prices was a real help.

The application works well with most of the common settings easy to understand. Like many of these apps, especially the 'Available Time' setup is a little tedious but with help I now understand how to use the options to get what I want. The ability of this app to solve your appointment desires is very extensive and should work for many complicated appointment scenarios.

When I was looking at various options and how they work, I was amazed at how well and fast their chat function works for questions. I am CDT during normal business hours and generally I get an answer in under ten minutes. The answers are on point, generally with examples of where to look and how to use it.

There is a downside when working with their tech staff. I suspect they are eastern Indians and when on the phone with them their accents are sometimes hard to understand. For their videos, I slow down the play to let me hear their voices more clearly. In technical knowledge of their app and general web site wizardry, they are very good! Their chat and writing are very clear!

Team Power Products
United States
3 days using the app
September 16, 2024

I have been using this app for a month now.
Great support service!

Fátima Teixeira
Portugal
3 months using the app