Appointment Booking App ointo

Appointment Booking App ointo

Reviews (767)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline appointment bookings, particularly praising its customization options for varying appointment lengths and group sessions, as well as its integration with Google Calendar. The user interface is noted for being clean and user-friendly, ideal for managing complex booking scenarios. Key features include pre-payment options, waiting lists, and the ability to embed the booking system on merchant pages. Additionally, the app is supported by responsive 24/7 customer service, which is quick to resolve issues and accommodate custom feature requests. Merchants recognize the app for significantly enhancing business operations through its comprehensive features and dedicated support.

February 7, 2023

Fantastic customer support - extremely fast at replying and very informative in their responses and always very friendly.

A large requirement for us was having an appointment booking system which allowed 2 way sync with our Google calendar and Appointo's Pro plan does exactly this - no additional apps or APIs required.

Highly recommend this app and anything else made by SidePanda

Carolyne Oates & Associates Ltd
United Kingdom
11 months using the app
August 28, 2023

I reached out to customer support and he walked be through the whole set up in minutes! Super user friendly once you know how it works.

My Little Paintbrush
United States
11 months using the app
April 20, 2022

I'm using this app to book paint parties, so far so good. I had a small issue with manual booking but was resolved in a timely manner.

DHallart
United States
11 months using the app
July 6, 2021

Mukul has been very helpful at all times, very happy with the quick service! All the issues raised have been solved.

thedepotspaces
United Kingdom
11 months using the app
July 10, 2023

I got some help from Priyanshu, who helped me with everything from setup and how to use it!

Really enjoy using the plugin.

My Store
Germany
11 months using the app
August 4, 2023

Piyanshu was very informative and patient. He knew all the answers to each question. He took his time until i figured the problem out and i really appreciate his knowledge and expertise. Give him 5 stars ! great customer service. set up was easy and quick.

Edwards and Sons Landscaping
United States
11 months using the app
May 18, 2023

We needed an appointment booking app that allows our clients to book an appointment slot in our shop for fittings. We love the variables of this app for the following reasons:
- offer free appointment bookings to our clients that in our case are not linked to a paid service like classes, workshops, consultancy, etc. You can of course also offer paid service bookings with this app.
- clients can easily change or cancel the appointment
- clients receive an automatic reminder (e-mail, phone)
- linked to POS
- ability to change the number of appointments that can be made within the same time slot (for us important depending on how many persons are available in the shop)

BEST FEATURE = is the incredibly quick service & support that this app provided. I tried the app last night but couldn't install it properly and didn't understand its capacity and/or limitations and whether it would work for us. After looking at many different similar apps, I decided to book an appointment with Appointo and was able to book an appointment the following morning. I had amazing support in installing the app. It was particularly helpful because once they know what you need they make the entire process so much easier. The app itself is very easy to use and manage especially once it has been installed.

The installation was done within 30 mins and was also helpful in understanding all features in one go.

CHAT-MALO Paris
France
11 months using the app
May 19, 2023

Appointo is absolutely wonderful!! Karan helped me through all of the steps to get the app working and was really patient with all my questions. Five out of five stars!! Thank you so much!

Life's Better Now!
Australia
11 months using the app
March 7, 2023

The support is amazing. Priyanshu and Karan were very helpful in solving for my use cases. Priyanshu was able to solve my problem of multi-session booking using Subscriptions. If you have the same problem, try subscriptions!

Please note that there are some limitations of capability of Appointo. On my use case, all the services are tied to one another even if they are different services. Service 1 slots will be deducted from Service 2 when what I wanted is only Service 1 and Service 3 syncs with one another.

Alas, support is there to brainstorm with you on the possible solutions you can do to work around it. Very grateful for the hand-holding. We spent a total of 1.5 hours on the call for me to accomplish my use case.

Thank you to the team and well done!

bumi and ashe
Philippines
10 months using the app
June 14, 2023

My favorite app in Shopify!
This amazing app has everything that I need on my website.
Appointo teams are friendly and very helpful when I have questions or problems. (Yes, also so quick!)
I recommend this app for those who need time slot booking management.
Thanks for the team!

my favorite cake
United States
10 months using the app