Appointment Booking App ointo

Appointment Booking App ointo

Reviews (865)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining appointment scheduling, enhancing business operations and customer satisfaction. It offers customizable booking options, integrated payment processing, and is adaptable across various business types. Features like reminder notifications and compatibility with Shopify 2.0 Themes are also praised. Merchants appreciate the responsive and effective customer support, continuous app enhancements, and its ease of setup and integration with Shopify stores.

October 22, 2024

I've launched workshops for my business, and this app is working great for getting bookings. I had something I wanted updated (from the default), and they made the update on the backend the same day I requested it. The only thing I wish could change is that if you enable people to join a waitlist, your customers get charged right away - evidently this is because of something on the Shopify checkout process, so can't be changed (at least not with my lack of IT skills). Overall though, it's pretty easy to use once you get through your first one and figure it all out.

Soapfistication
Canada
22 days using the app
January 16, 2025

This appointment booking app has been a helpful addition to my online store. As someone who offers services that require scheduling, having a system that integrates directly with Shopify has made managing bookings much easier.

Pros:
Easy Setup
The app is simple to install and configure. It only took a few steps to turn my products into bookable services, and the process was straightforward even for someone without technical expertise.

Calendar Integration
The ability to sync with external calendars, such as Google and Outlook, ensures that I can manage my schedule effectively without the risk of double bookings.

Customizable Features
I appreciated the options to customize booking emails and notifications to match my brand’s tone. It adds a personal touch to customer interactions.

Payment Flexibility
The app supports multiple payment options, including partial payments and deposits, which is perfect for accommodating different customer needs.

Automation
Automated reminders, cancellations, and rescheduling features save time and reduce manual work.

Cons:
Advanced Features on Paid Plans
Some features, like detailed reporting and advanced scheduling options, are locked behind higher-tier plans. While the basic features are sufficient, it’s something to consider if you’re looking for a more robust setup.

Limited Customization on Basic Plan
While the app allows for customization, certain options require upgrading to premium tiers, which might not suit smaller businesses with tight budgets.

Final Thoughts:
This app is a great choice for anyone looking to streamline their booking process and integrate it directly with Shopify. It’s user-friendly, offers solid automation features, and provides enough customization to meet most needs. However, depending on the complexity of your requirements, you may need to evaluate the cost of higher-tier plans to access all the features you need.

Overall, this app is a reliable and efficient solution for managing appointments while maintaining a professional customer experience.

The Burnt Sage
Australia
16 minutes using the app
November 14, 2024

The app is great and the team that supported for integration with our shopify store are great too! Karan, from their team did a great work! Thanks

Astro Reports
India
3 months using the app
November 12, 2024

I’ve been using this booking app for my Shopify store, and I’m really impressed! The setup was a breeze, and it makes managing appointments so much easier. The best part, though, is the customer support—they’ve been fantastic. Super responsive and genuinely helpful whenever I’ve had a question. It’s made a big difference in keeping things organized. Highly recommend it!

Special Thanks to MR KARAN and MUKUL for assisting me setup everything , even my emails are going to inbox right now im very very very very happy because i will finally be able to book appointements online for my clients . Best customer support your effort is valuable

Hermosa Studio
Morocco
2 days using the app
January 22, 2025

Karan with the support team was extremely helpful is reviewing my use case and providing clear and quick guidance on setting it up.

Pike Nursery
United States
1 day using the app
January 21, 2025

Für mich die passende App. Super Support!

Emotionslotse Diana Vesper
Germany
8 months using the app
February 17, 2025

Highly Efficient and User-Friendly!

SAINT ALEN
Türkiye
14 days using the app
February 24, 2025

For me, this tool is very simple and easy to operate, and even if I encountered a small problem at the end, it was quickly resolved! Less than a second! I highly recommend using this tool if you need to book online~

CHOUCHOU TOKYO
United Kingdom
About 2 hours using the app
October 26, 2024

very helpful team helped me alot understanding and good in nature work is streamlined resolved my issue in a min and also helped to improve the web all of that i will rate more if there is more then 5 stars thanx to appointo team thanks alot

WANDER HOLIDAY TOUR
India
About 2 months using the app
January 27, 2025

Encontramos justo lo que necesitamos, simple con un calendario que se pueden superponer horarios, se puede enlazar directamente con google calendar, lo que mas nos gustó es el soporte, atención rápida y soluciones inmediatas, siempre disponibles para ayudarte. Recomendada.

Hilario Studio Pottery
Spain
15 days using the app