Appointment Booking App ointo

Appointment Booking App ointo

Reviews (804)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex booking scenarios, enhancing efficiency and customer experience. They appreciate features like payment integration, customizable booking options, and reminder notifications. Its user-friendly interface, seamless Shopify and Google Calendar integration, and excellent customer support, including quick response times and effective problem-solving via live chat and video calls, are also highlighted.

June 13, 2021

Fast response, awesome staff. Had some issues integrating another app with this service, however, support was glad to help and sent the issue to their development team to quickly resolve the issue within a day. Thank you guys for everything, looking to work with you long term

University Maid Services
United States
16 days using the app
October 21, 2022

This has been the best service by far I have ever received with regards to anything on shopify or its available apps. I had a video call with an appointo team member sharing my screen for around 2 hours. This answered all of my questions and completely changed the way I could use my system and add apointment booking for my existing shopify site. I cannot recommend this app enough!!!!

MiniAndMoi
United Kingdom
16 days using the app
April 30, 2024

Excellent service à la clientèle! Excellent produit, très flexible et complet.

OB1 Sports
Canada
7 days using the app
November 1, 2023

There are a few appointment app options for Shopify stores, which makes it tricky to choose one. What makes Appointo the choice for me is the OUTSTANDING customer service. Priyanshu and his other team members were able to meet a lot of specific needs and adjustments for the app to work well with my online store. The app has some room for improvement in terms of design customization, but hopefully, that will come in a future update.

Alexis Russell
United States
15 days using the app
July 5, 2023

We've been with Shopify for a while now, and I have to say - we've had our share of run-ins with bad support from apps on various occasions.

I'm happy to say that Appointo is NOT one of those instances. They have been incredibly responsive and supportive over the past week as I work to figure out our process for our new event and how I want Appointo to perform. Priyanshu has been very patient with me as I ask a ton of questions and seek clarification.

In order to ensure success, Priyanshu not only hopped onto one, but two, Google Meets with me so that we could go through my settings individually to make sure everything was set the way we needed it to be so that our site performed properly.

I really could not have asked for better support, which I appreciate. And, they're available 24/6 (off on Sundays), which I really appreciate. Whether through chat in their app dashboard or via email, they've been great. Highly recommend.

Bag of Bones Barkery
United States
14 days using the app
January 10, 2022

I really like that I can set up appointment scheduling with this app. I had to contact support initially as the app wouldn't let me remove duplicate info fields for when clients reserve their appointment. The team was able to quickly address the issue. I wish that you could at least have 3-4 services offered in the free package. I think that this app is good and will continue to get better over time with adjustments here and there.

Sprinkle Dazzle Collective
United States
14 days using the app
May 30, 2023

Appointo is a great booking app ! There are many features that allow us to personalize the calendar according to our business' needs and it's very easy to use. Customer Support answered very quickly and helped me a lot via google meet. Highly recommend this app !

Paris Fun Tours
France
13 days using the app
April 14, 2021

Tarang was the best and really showed the true meaning of great customer service. I love this app and what it will do for my store. I needed an app to simplify my booking and this did exactly that!! thank you!

DajuanaJ Coaching & Social Media
United States
13 days using the app
January 31, 2021

Turang and Mukul were absolutely phenomenal! They went above and beyond to assist in setup and application of their Appointo app - they assisted with some problem solving of unique challenges my business faces when taking online bookings (as an escape room business) I cannot praise them or their app enough!

HintHunt Live Experiences
South Africa
13 days using the app
July 1, 2021

Awesome app to have! Excellent customer service. I enjoy Jasper help. He's always willing to go the extra mile to ensure that your problem is resolved and with that, I truly appreciate their kind customer service. Use it and you wouldn't regret.

Benda CPR Services Miwaukee
United States
13 days using the app