Appointment Booking App ointo

Appointment Booking App ointo

Reviews (793)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to handle complex appointment scenarios, including group sessions and subscriptions with variable lengths and discounts. They appreciate its integration with payment systems, customizable booking options, and a user-friendly interface. The seamless Shopify integration and real-time adjustments are noted, along with responsive support from the team, often through chat or video calls. Continuous updates further enhance its functionality.

July 25, 2024

Have developed a need to setup appointments for new services I offer. I tried a half dozen solutions and settled here. Very full featured, easy install on web site, especially with it being applicable to 2.0 Themes. Having the Custom Questions with the ability to add prices was a real help.

The application works well with most of the common settings easy to understand. Like many of these apps, especially the 'Available Time' setup is a little tedious but with help I now understand how to use the options to get what I want. The ability of this app to solve your appointment desires is very extensive and should work for many complicated appointment scenarios.

When I was looking at various options and how they work, I was amazed at how well and fast their chat function works for questions. I am CDT during normal business hours and generally I get an answer in under ten minutes. The answers are on point, generally with examples of where to look and how to use it.

There is a downside when working with their tech staff. I suspect they are eastern Indians and when on the phone with them their accents are sometimes hard to understand. For their videos, I slow down the play to let me hear their voices more clearly. In technical knowledge of their app and general web site wizardry, they are very good! Their chat and writing are very clear!

Team Power Products
United States
3 months using the app
November 5, 2024

Contrary to what is written in the app description, this app is not compatible with the Japanese language. While the Japanese translation is surprisingly good, the currency format and the date and time format in the email notifications cannot be changed to the Japanese standard. This limitation renders the app unusable for any merchant wanting to operate in the Japanese market - or East Asian market, for that matter. It's a significant flaw in an otherwise excellent app.

ディディモス
Japan
About 3 hours using the app
October 1, 2024

customer service is very helpuful and very friendly

CleanQuietConsoles
United Kingdom
About 2 months using the app
September 11, 2024

Wonderfully quick support responses. Always very helpful!

5D Earth Speaks
United States
3 months using the app
November 28, 2024

Very easy to use, and Karan was extremely helpful in answering all my questions. Great experience overall!

Sum Deals
United Arab Emirates
About 3 hours using the app
September 23, 2024

great app. LOVE that it's free! my favorite feature is being able to add questions to the booking process. love that i will be able to know what my customers will expect before their appt.

ShadedbyShanell
United States
About 4 hours using the app
December 16, 2024

Application intéressante et complète pour gérer des réservations.
Si vous êtes une entreprise d'une seule personne avec une capacité d'un client par créneau horaire c'est parfait même si la version de base.
Sinon il vaut mieux commencer directement en ayant la version premium a l'esprit.

Tenomi
France
12 days using the app
August 27, 2024

Great app, easy for customers to use. Easy to set up. Support is A+, efficient and fast!

Viridian Detailing
Australia
3 months using the app
August 12, 2024

Definitely recommend! I tried three other booking systems before this. Didn't take me long to set up at all, everything is all integrated and automated. I booked a call and it was so helpful, they helped me customise my booking system and plan to suit me. There is an app where you can change your classes on and its a nice modern calendar view. Super easy and just want I needed! Thanks.

Elevate
New Zealand
5 days using the app
October 1, 2024

Easy to setup and robust app. Felxible enough to get diffrent resevations models work. Great support

Stonebridge Winery
Canada
2 days using the app