Appointment Booking App ointo

Appointment Booking App ointo

Reviews (793)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to handle complex appointment scenarios, including group sessions and subscriptions with variable lengths and discounts. They appreciate its integration with payment systems, customizable booking options, and a user-friendly interface. The seamless Shopify integration and real-time adjustments are noted, along with responsive support from the team, often through chat or video calls. Continuous updates further enhance its functionality.

November 12, 2024

Karan was an exceptional help in resolving a bug we encountered in the Appointo system for Monarch Cricket. He demonstrated promptness and a deep understanding of the issue, quickly identifying and implementing a solution with professionalism and ease. His technical knowledge and commitment to resolving the problem were impressive, making the entire process smooth and stress-free. Karan’s proactive approach and helpfulness truly stood out. We would give him a 5-star rating and highly recommend his expertise. His contributions have been invaluable, and he would be a fantastic asset in any future projects.

MONARCH CRICKET
Canada
Over 3 years using the app
December 2, 2024

Working with the app is very easy and helps us better manage our online bookings. Customer service is also very helpful and clear.

Hawkes and Co
United States
Over 1 year using the app
October 15, 2024

I love working with this company. Very communicative and will assist anyway they can. Their app is user friendly and easy to use. They work very hard to give the best customer service. I love them and highly recommend them!

In Her Hands
United States
Over 2 years using the app
November 12, 2024

Karan was amazing!

I can’t say enough great things about Karan and the amazing help they provided with getting our website ready! From start to finish, Karan was professional, knowledgeable, and incredibly patient. They listened to all of our ideas and needs, and then brought them to life in a way that exceeded our expectations. Not only did they solve technical issues with ease, but they also offered creative suggestions that really elevated the overall design and functionality. If you're looking for someone who truly knows their stuff and makes the whole process smooth and stress-free, Karan is your go-to person. Thank you so much for all your hard work and dedication—our site looks fantastic!

Dash Cakes
Australia
About 1 month using the app
October 22, 2024

I've launched workshops for my business, and this app is working great for getting bookings. I had something I wanted updated (from the default), and they made the update on the backend the same day I requested it. The only thing I wish could change is that if you enable people to join a waitlist, your customers get charged right away - evidently this is because of something on the Shopify checkout process, so can't be changed (at least not with my lack of IT skills). Overall though, it's pretty easy to use once you get through your first one and figure it all out.

Soapfistication
Canada
22 days using the app
November 14, 2024

This calendar app is fantastic! It's super user-friendly, customer service is outstanding—fast, friendly, and always helpful. Highly recommend for anyone needing a reliable, simple calendar app!

Carina Hildebrandt
United States
About 1 year using the app
November 22, 2024

USE THEM FOR ALL OF MY STORES AND WILL CONTINUE TO DO SO! SUPERB CUSTOMER SUPPORT - 1am/1pm THEY ARE ALWAYS AVAILABLE TO HELP!

Crystal Clear California
United States
4 months using the app
November 14, 2024

Karan, a staff from Appointment guided me via online chat, as I was facing issues with bookings and appoiments and it was resolve within less then an hour.

Puglia Adventures
Singapore
Over 1 year using the app
November 18, 2024

The Appointo app is okay. I'm finding a lot of limitations and seem to always have to upgrade.

My chat help has been fantastic though. Everytime I contact them they are quick to answer and solve my issues. They are always pleasant. I just had a great conversation with Karan. He was very helpful.

Patriot Clean Out Store
United States
About 1 year using the app
October 17, 2024

The Ointo appointment booking app was super easy to set up. I got stuck adding the page to my shop, but my rep, Shubhankar, helped me right away through Google Meet and as a collaborator. It turns out I had hidden my "Pages" section by accident! Great support—can’t wait to use this app for my business.

BANG DIEP
United States
About 1 month using the app