Reviews (252)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its extensive loyalty features, including customizable loyalty programs, referrals, store credits, and VIP tiers. It integrates seamlessly with other platforms, enhancing both user experience and business operations. The app's customization capabilities are particularly appreciated, allowing brands to tailor customer engagement strategies effectively. Merchants also commend the reliable performance and exceptional 24/7 customer support, noting the availability of personalized assistance such as video tutorials. This app is recognized for significantly boosting customer engagement and retention.

August 17, 2024

I've been with them for a while now. If you are even slightly tech savvy, you'll get it. They are clearly growing and improving. So far, so good. Will update if necessary. Though completely reasonable/feasible for what is offered. Their communications have also improved immensely when it comes to customer service visual help. They create videos to walk you through it, instead of a bunch of typing, which is GREAT!!

Bear Necessity Deliveries
United States
Over 1 year using the app
Appstle Inc. replied August 19, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 11, 2024

I love this app. A couple of years ago I was searching high and low for a Loyalty and Rewards app to replace my Yotpo apps - my store is medium sized, and I wanted something integrated across reviews, rewards and VIP, and that didn't feel they had me over the barrel each tiny change.

At the time, this app had just been released as an MVP and was still being developed, and I spoke to the team and backed them - they grew the functionality exactly as promised, and they really listened to feedback. To this day, their customer service remains excellent (thanks Mona for your help today!) - thank you again! So pleased I found them, and I very much recommend them!

Paradisefold
United Kingdom
12 months using the app
Appstle Inc. replied September 12, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

July 29, 2024

Very happy with this app. I installed it when it first started out. The features were solid then, but it wasn't perfect. Overtime they have made lots of improvements in terms of performance but also richer features and improved email templates. This is a proper product company that takes on customer feedback. The support team are also very responsive and helpful.

Baggie's Deli
Singapore
11 months using the app
Appstle Inc. replied July 30, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

August 8, 2024

I am still new to using Appstle Loyalty app but my experience so far has been amazing. Their support team is quick, attentive, and very helpful. I had several questions that were probably pretty basic but their team didn't make me feel as if I was annoying them with "dumb questions". They even recorded and sent me a video to walk me through how to do one of the items I was asking about.

I know that is a lot about their support team, but to me, that is a key feature for any app. In addition to their support team being awesome, the app itself is really nice, once I learned how, it is very easy to navigate and set-up different types of rewards for your customers.

I highly recommend Appstle Loyalty and Rewards.

Soul Inspiration LLC
United States
21 days using the app
Appstle Inc. replied August 10, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

August 29, 2024

Great customer service, they answered any questions we had regarding the app and integration with third party apps to enhance our customer experience. We have looked around and had a few loyalty apps in the past and so far everything is good with appstle.

NCMPRBL
United States
About 1 month using the app
Appstle Inc. replied August 31, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

August 27, 2024

We've been using this app primarily for the loyalty points feature, and it has been a game changer for our business! The app is incredibly comprehensive, offering everything from loyalty programs and referrals to store credits and VIP tiers. It’s highly customizable, which allowed us to tailor our loyalty program to fit our brand perfectly.

The customer service is top-notch—whenever we’ve had questions or needed assistance, their support team has been available 24/7 and extremely helpful. The seamless integration with Shopify and other apps in the Appstle portfolio has made implementation smooth and efficient. Highly recommended for any brand looking to boost customer engagement and retention!

Shrooly EU
Hungary
25 days using the app
Appstle Inc. replied August 28, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

September 16, 2024

Great loyalty app, much better priced than many of the others our there!

Horsham Coffee Roaster
United Kingdom
12 months using the app
Appstle Inc. replied September 17, 2024

Thank you for the great review! Reviews like yours motivate us to work hard and improve continuously.

September 8, 2024

Amazing app where it works with all major platforms. The best part is the support guys here who dedicatedly help you to get through your problems and you get a free trail
THANK YOU APPSTLE

Rad Tod
United States
23 days using the app
Appstle Inc. replied September 10, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

August 13, 2024

Great app. Setup is fast and easy. Lots op possibilities and the service is also great. Within no time they have done a few adjustments to the widget so is it working great within our theme. Thanks a lot.

cgproducten
Netherlands
About 2 months using the app
Appstle Inc. replied August 14, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

August 9, 2024

Best Rewards app my customers love it and the support team is the best and has always got my issued fixed fast.

Epic Marks
United States
11 months using the app
Appstle Inc. replied August 10, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)