Appstle℠ Loyalty & Rewards

Appstle℠ Loyalty & Rewards

Reviews (296)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty points, referrals, store credits, and VIP tiers, noting its effectiveness in boosting customer engagement and retention. They appreciate the customizable features and seamless Shopify integration, making it user-friendly. The support team is praised for their 24/7 availability and responsiveness, often providing personalized video walkthroughs to ensure smooth operation.

October 29, 2024

The app is relatively straightforward to use and has most features you need, but it's constantly being updated with new features! The best part, though, is the chat support if you need assistance. Of all the chat supports I've had to use (in terms of other Shopify apps), they're definitely the quickest, most responsive, and most reliable at any hour of the day. Certain things could use improvement like with the email template customizations, but it's negligible since I use another app for my emails anyway and Appstle works with the app I use.

Yvana Hahn
United States
Over 1 year using the app
Appstle Loyalty replied October 31, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

October 17, 2024

Their customer support chat is fantastic! I can't express enough, how important it is to have great tech support. Thank you for making life a little easier!

Craft Chameleon 2.0
United States
Over 1 year using the app
Appstle Loyalty replied October 18, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

September 11, 2024

I love this app. A couple of years ago I was searching high and low for a Loyalty and Rewards app to replace my Yotpo apps - my store is medium sized, and I wanted something integrated across reviews, rewards and VIP, and that didn't feel they had me over the barrel each tiny change.

At the time, this app had just been released as an MVP and was still being developed, and I spoke to the team and backed them - they grew the functionality exactly as promised, and they really listened to feedback. To this day, their customer service remains excellent (thanks Mona for your help today!) - thank you again! So pleased I found them, and I very much recommend them!

Paradisefold
United Kingdom
12 months using the app
Appstle Loyalty replied September 12, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

October 15, 2024

Have been using their system since the beginning of 2024 and it has been a very successful app for our online store.

Marksmans Corner
United States
10 months using the app
Appstle Loyalty replied October 16, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

August 17, 2024

I've been with them for a while now. If you are even slightly tech savvy, you'll get it. They are clearly growing and improving. So far, so good. Will update if necessary. Though completely reasonable/feasible for what is offered. Their communications have also improved immensely when it comes to customer service visual help. They create videos to walk you through it, instead of a bunch of typing, which is GREAT!!

Bear Necessity Deliveries
United States
Over 1 year using the app
Appstle Loyalty replied August 19, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

October 11, 2024

Appstle Rewards program has helped our company a lot. With its unparalleled customization options and intuitive interface, we were able to craft loyalty experiences that turn casual shoppers into die-hard brand advocates. The level of support provided was so good responding in a few minutes max. If you're serious about customer retention and maximizing lifetime value, Appstle is the app you've been searching for.

Sun Chlorella | Wholefood Supplements
United Kingdom
3 months using the app
Appstle Loyalty replied October 12, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

October 25, 2024

A clear application, easy to configure even for beginners. We're just starting our journey with it, but we’ve already used other Appstle products and are very satisfied. The support team is extremely helpful, responds quickly and efficiently, and is always available for the customer. A special big thanks to Freya, who took complete care of us!

Puromedica
Poland
10 days using the app
Appstle Loyalty replied October 26, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

November 5, 2024

Uri was great to work with. Helped with everything and was able to walk me through the changes needed fast and effectively.

Permissive
United States
About 1 month using the app
Appstle Loyalty replied November 14, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

July 29, 2024

Very happy with this app. I installed it when it first started out. The features were solid then, but it wasn't perfect. Overtime they have made lots of improvements in terms of performance but also richer features and improved email templates. This is a proper product company that takes on customer feedback. The support team are also very responsive and helpful.

Baggie's Deli
Singapore
11 months using the app
Appstle Loyalty replied July 30, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

August 27, 2024

We've been using this app primarily for the loyalty points feature, and it has been a game changer for our business! The app is incredibly comprehensive, offering everything from loyalty programs and referrals to store credits and VIP tiers. It’s highly customizable, which allowed us to tailor our loyalty program to fit our brand perfectly.

The customer service is top-notch—whenever we’ve had questions or needed assistance, their support team has been available 24/7 and extremely helpful. The seamless integration with Shopify and other apps in the Appstle portfolio has made implementation smooth and efficient. Highly recommended for any brand looking to boost customer engagement and retention!

Shrooly EU
Hungary
2 months using the app
Appstle Loyalty replied August 28, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.