Reviews (193)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its comprehensive loyalty program, including rewards for purchases, referrals, and social media engagement. They value its customizable widget, VIP system, and unique Build-A-Box feature. The app is recognized for its affordability and excellent customer service, available 24/7 for technical support, customizations, and data migration. It's praised for boosting customer engagement and loyalty, with developers responsive to feature requests.

May 22, 2024

Quite simply the best and most versatile app there is out there in this category. We use this for our customers to gain points toward free shipping and discounts on products and it has been very successful. The VIP system is great as well, allowing top tier customers to garner points quicker encourages them to shop more. The widget is very customizable and overall very easy to use. Any issues I have had the team is very quick to respond and always very helpful. Couldn't say enough great things about this app!

Knowhere
Canada
About 1 year using the app
Appstle Inc. replied May 29, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

April 24, 2024

Would recommend. Had some difficulties getting certain things to work, but dev helped us figure out what we were doing wrong. App seems to do exactly what it's supposed to. Very appreciative of the quick response to our needs.

ACS Hobbies
United States
7 months using the app
Appstle Inc. replied April 25, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

May 6, 2024

Fast and knowledgeable customer service. I needed help using some features on the app and within just a few minutes my issue was resolved. Thank you for the prompt resolution.

Teadog
United States
10 months using the app
Appstle Inc. replied May 7, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

April 14, 2024

Launched with Appstle Reviews in the New Year 2024, after evaluating multiple options, and so far, everything is going well. We're able to track down tech support via chat easy enough, and get answers to our many questions about functionality. Recommend them. Will update this review as time goes on :)

LUV2BRD
United States
3 months using the app
Appstle Inc. replied April 15, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

May 28, 2024

Switched from another app because of additional features and more reasonable pricing. I did have to call upon support to help me set it up correctly and make some branding improvements using custom CSS. Support has been amazing, understanding and extremely professional. I do recommend this app. I would suggest making changes to the app to make it more user-friendly.

Barberry Coast®
United States
20 days using the app
Appstle Inc. replied May 29, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

May 18, 2024

Excellent service and support. I have yet to find a more capable and response Support team. I love the product. It's easy to use and a great price point. By far, the best loyalty product available.

Club Gigi
Ireland
3 months using the app
Appstle Inc. replied May 19, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

April 18, 2024

Enhancing customer engagement and loyalty is always a priority for me as a Shopify store owner. That's why I'm thrilled to introduce the Appstle Loyalty and Rewards app, a true game-changer in the world of customer retention. Allow me to explain why this app has become an essential tool in my e-commerce endeavors.

Milano Straps
United States
11 months using the app
Appstle Inc. replied April 19, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

May 6, 2024

Their customer service team is available 24/7, so I can always reach out to them whenever I encounter problems. The most amazing part is that I requested to add a function for free shipping on orders over a specified amount, which wasn't initially included when I was learning how to use their app. However, they got back to me and informed me that they had added this function just after a weekend, when I returned to the office on Monday. I was thrilled to see how quickly they could act! I've tried other loyalty apps as well, and whenever I inquired about a function, they always said, 'We will address your inquiry to our development team.' Unfortunately, I never heard back from them. I truly appreciate how promptly they respond to my questions. This is a much better experience than any other app I've used before. I will definitely recommend this app to other store owners I know!

FMS Model
Hong Kong SAR
3 days using the app
Appstle Inc. replied May 7, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

Edited June 11, 2024

Peter has been so awesome to work with! He understands exactly what we need and how we want our rewards to look for our customers! So wonderful to work with. Thank you for hiring and keeping such great associates! We appreciate you!

Old Town Soap Co.
United States
15 days using the app
Appstle Inc. replied May 30, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

June 15, 2024

Great app, and the best customer service I've experienced in a long time. I'm always surprised how fast they respond and how willing they are to help us with our requests. 10/10.

Relivo
Sweden
4 months using the app
Appstle Inc. replied June 17, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.