Appstle℠ Loyalty & Rewards

Appstle℠ Loyalty & Rewards

Reviews (415)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and retention through features like loyalty points, referrals, store credits, and VIP tiers. They appreciate its user-friendly design, seamless Shopify integration, and regular updates. The customer support is particularly commended for its responsiveness and helpfulness, including personalized video tutorials and quick problem-solving, enhancing the user experience.

October 19, 2024

Not all that impressed with it.

ROCKEE REDD
United States
About 1 year using the app
August 7, 2024

I only use this rewards app because I use the subscriptions app and it's the only loyalty program that works with their subscription app. I highly recommend the subscription app. I've had this for maybe a year now and I'm starting to see improvements but you are definitely on the bleeding edge here. The integration with Klaviyo is better than it was a year ago but still not where it needs to be ...

Shop Foodocracy
United States
11 months using the app
Appstle Loyalty replied August 11, 2024

Thank you for your feedback and for being a valued user of our apps! We are glad to hear that you've noticed improvements over the past year.

We understand the importance of ...

June 4, 2024

Honestly I can't recommend this app as it stands, not if you have other options. I am using appstle subscriptions app (would recommend, very good) and this is the only loyalty app that applies points for subscription orders (we don't want to use Recharge anymore).

I believe it will meet our needs in the end, but the setup is such a hassle; everything has to be done individually, you can't apply ...

City Survivor
United Kingdom
6 months using the app
Appstle Loyalty replied June 5, 2024

Hello,

This is Ria, the co-founder of Appstle. I am sorry that you had a less-than-stellar experience with our Loyalty app. I have reviewed your past conversations with our ...

July 22, 2024

Have been using the app since some time. The features are great. It had been good till we found an issue with the discount codes. The app applies the discount code on product level and our checkout app considers it as a custom discount. Due to which the code does not get read and shows unused. We have contacted appstle team but there response time is very slow. Hoping this sorts out or else have ...

OnlineMantra.in
India
5 months using the app
June 11, 2024

I used Appstle for six months. Customer service was responsive and helpful. The app wasn't too crippled in its price tiers. Uptime was 100% as far as I could tell. I was pretty happy.

But adding 800 lines of code to every page on my website did not make me happy. This was without even running the widget. This little app made up 30% of the code on every page. That's not great for seo. It is ...

Press Vinyl Cafe
Canada
5 months using the app
Appstle Loyalty replied June 12, 2024

Dear Merchant,

I'm Ria, the co-founder of Appstle. I apologize for the inconvenience you experienced with our Loyalty application. We've recently made significant ...

Edited January 23, 2024

Updating to 3-stars for a prompt attention from Appstle Customer Service and changes made to the app based on issues we identified. We are standing by for additional changes as discussed (e.g. activity/audit log) that will make this app ready for primetime, at which point we will reconsidering implementing this app for our store.

Patriot Shave
United States
About 1 month using the app
Appstle Loyalty replied January 20, 2024

Hello.

Ria here, the cofounder of Appstle. Thank you for the feedback. And Thank you for your continued trust on Appstle Subscriptions.

We are working on adding the features ...

January 31, 2024

It's "ok". Two problems we came across:

(1) We signed up for a trial based on Appstle website stating that it has Store Credit as a feature (see their pricing matrix). It doesn't.

(2) We wanted to automatically award points when a customer signs up for the loyalty program. Problem is, this doesn't happen when the user is already a customer. It ONLY awards points when the person is new entirely ( ...

Sienna Wolf
United States
9 days using the app
Appstle Loyalty replied February 12, 2024

Dear Merchant,

This is Ria, the co-founder at Appstle. I apologize for the less-than-stellar experience with our Loyalty app. The 'user behavior' and 'points awarding' rule ...