Appstle Loyalty Reward Program
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Reviews (884)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this app for its cost-effective loyalty features, praising its user-friendly interface that simplifies loyalty program management. They appreciate the exceptional, round-the-clock customer support and seamless Shopify integration. The customizable options, including point-based rewards and subscription management, are noted for enhancing customer retention and engagement without compromising store functionality.
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Great app = its a much more reasonably priced alternative than many of the other options. Also works well with their subscription app.
Their support team is also super quick and very hands on - they will actively jump in and edit to update specific things you need help with.
Highly recommended
5 STARS for Jackson. He went above and beyond, and made me feel valued while talking to him
4 STARS for the app - There is so much to set up, you think you'd offer a duplicate button.
Also when your team is too busy to confidently help anyone else Just say that! I'd much rather see a generic message " hey no one is able to help you right now. We received your question, when we can respond we will.
Much better than holding with someone for 10 minutes while they help other people and tell me they're really busy. Then getting virtually transferred to someone else who could end up doing the exact same thing. I'd much rather have transparency than "effort" to help but not being helped.
Thankfully I got Jackson - you should promote him. lol
The customer support is really helpful with code. But the design interface is fairly limited and not entirely user-friendly.
For someone with zero coding experience, design is impossible. But their customer support with help guide you through it.
My experience has been very smooth and by your unweaving support and patience the process has been easy
I've had this app for a long time now and it has improved dramatically over time. For the price point it's a great app and if you have appstle subcription it's really the best solution for loyalty because it integrates. My subscribers are my VIP customer so for them to have a friction free experience using their loyalty points within the subscription hub is very important. The customer service from the team is excellent. They are always available, you get a real human, not a bot, and they'll help you with anything at any time.
Thank you for your feedback and for being a valued user of our apps! We are glad to hear that you've noticed improvements over the past year.
We understand the importance of a seamless integration with Klaviyo and are continuously working to enhance this. However, we are already supporting the custom properties and email variables that you requested initially for the Klaviyo integration. We confirmed it in our response on June 27, 2024. Could you please confirm if you received it?
Please don't hesitate to reach out directly to us at support@appstle.com for more help with Klaviyo integration or for any other assistance. Our merchant success team is available 24/7/365.
Awesome customer service experience here. The customer success team is offering personalised service , eg.: creating tutorial video that fit your question and solve the problem.
Personally I found this app has quite a lot to learn ( quite complicated ) , need to spend time to explore the features and definitely need guidance from the customer service.
a bit hard to navigate but an awesome service to help with that!
This app was not completely intuitive or easy to set up at first, but the customer support was great and we are hoping for smooth sailing from here on out.
Currently using the free version of the app. Wanted to bulk remove unwanted customers and Uri was very helpful. He made sure I was happy with the solution he offered before ending the chat. Thank you for your help.
I would absolutely recommend this team to other businesses. They have been so attentive to all of my needs and have worked hard to fulfill my requests and answer my questions. Excellent work and the app really seems to be exactly what I was looking for in a loyalty program.