Appstle℠ Loyalty & Rewards

Appstle℠ Loyalty & Rewards

Reviews (318)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty app for enhancing customer engagement and retention through its loyalty points feature. It integrates smoothly with Shopify and offers customizable loyalty programs, referrals, store credits, and VIP tiers. The interface is user-friendly and the app supports integration with Klaviyo. Exceptional 24/7 customer support is frequently highlighted, with the team providing personalized assistance such as video tutorials.

June 11, 2024

I used Appstle for six months. Customer service was responsive and helpful. The app wasn't too crippled in its price tiers. Uptime was 100% as far as I could tell. I was pretty happy.

But adding 800 lines of code to every page on my website did not make me happy. This was without even running the widget. This little app made up 30% of the code on every page. That's not great for seo. It is excessive and clumsy. It also added a backlink on pages without my permission. I asked if I could remove any code and was told that it was 'essential'. What are 800 lines of code essential for if I'm not running the widget? All the loyalty calculation happens at checkout.

It's a cautionary tale and I should have checked this at installing. Still, Appstle has a responsibility to be lightweight and to not take advantage of the domain authority of their hosts.

Now that Flow can use javascript to make graphql call I can build my own internal points system.

Press Vinyl Cafe
Canada
5 months using the app
Appstle Loyalty replied June 12, 2024

Dear Merchant,

I'm Ria, the co-founder of Appstle. I apologize for the inconvenience you experienced with our Loyalty application. We've recently made significant optimizations to our widget. It now loads only when clicked, ensuring minimal impact on your site's performance. In fact, we've tested the new code with Google Lighthouse, and it doesn't affect your website's score at all.

We would greatly appreciate it if you could give it another try. Please reach out to me at ria@appstle.com, and we will have a Senior engineer help you hands on with the setup.

August 12, 2024

Sehr gute App mit vielen Funktionen und trotzdem gut zu bedienen. Aber noch besser ist das Appstle Team und der Support. Sehr schnelle Reaktionszeiten und immer eine passende Lösung im Sinne des Kunden.

Barfaway
Germany
About 1 year using the app
Appstle Loyalty replied August 13, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

May 28, 2024

Switched from another app because of additional features and more reasonable pricing. I did have to call upon support to help me set it up correctly and make some branding improvements using custom CSS. Support has been amazing, understanding and extremely professional. I do recommend this app. I would suggest making changes to the app to make it more user-friendly.

Barberry Coast®
United States
20 days using the app
Appstle Loyalty replied May 29, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

June 15, 2024

Great app, and the best customer service I've experienced in a long time. I'm always surprised how fast they respond and how willing they are to help us with our requests. 10/10.

Relivo
Sweden
4 months using the app
Appstle Loyalty replied June 17, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

May 6, 2024

Fast and knowledgeable customer service. I needed help using some features on the app and within just a few minutes my issue was resolved. Thank you for the prompt resolution.

Teadog
United States
10 months using the app
Appstle Loyalty replied May 7, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

October 16, 2024

App perfetta, e Kate all'assistenza è stata STRAORDINARIA

UrbnFootball
Italy
3 days using the app
Appstle Loyalty replied October 17, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

June 23, 2024

Excellent app and excellent customer service.
App does everything you expect.

MUN KOMBUCHA
Spain
4 months using the app
Appstle Loyalty replied June 24, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

April 14, 2024

Launched with Appstle Reviews in the New Year 2024, after evaluating multiple options, and so far, everything is going well. We're able to track down tech support via chat easy enough, and get answers to our many questions about functionality. Recommend them. Will update this review as time goes on :)

LUV2BRD
United States
3 months using the app
Appstle Loyalty replied April 15, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

February 20, 2024

If there where 15 stars, I would select all 15! This team of professional experts. is very dedicated and did such a good job of installing my Loyalty system. Which I must say works Top notch! Nancy who led me through the installation, is not only very Knowledgeable but dedicated to provide complete customer satisfaction - well done - the team as a whole got the system up and running in time. Beyond the call of duty! I can highly recommend the loyalty app and the team to anyone seeking a top loyalty program! Franz AbsoluteSkin

AbsoluteSkin
South Africa
7 months using the app
Appstle Loyalty replied February 22, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

June 20, 2024

So far so good! I had a lot of help setting it up with the team and they are very responsive. I haven't used it yet, but I am switching over from Smile.io, because it is a lot more affordable and it integrates with Judge.me.

Klum House
United States
8 days using the app
Appstle Loyalty replied June 21, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.