Appstle℠ Loyalty & Rewards

Appstle℠ Loyalty & Rewards

Reviews (318)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty app for enhancing customer engagement and retention through its loyalty points feature. It integrates smoothly with Shopify and offers customizable loyalty programs, referrals, store credits, and VIP tiers. The interface is user-friendly and the app supports integration with Klaviyo. Exceptional 24/7 customer support is frequently highlighted, with the team providing personalized assistance such as video tutorials.

Edited April 16, 2024

The help support I received is the BEST! I had a question about how to check on loyalty points by customer. Harris created a LOOM Video for me that i can save and access as a refresher. Such a gem! Thank you!

by Kin Aesthetics
United States
5 months using the app
Appstle Loyalty replied March 19, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

February 26, 2024

This app is great. Easy to use. Support is also fantastic! Support team helped partial on migrating from another app. Some small adjustments were also quickly made. Great work!

Party Owls
Australia
9 months using the app
Appstle Loyalty replied February 27, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

March 21, 2024

Stellar Support from Ash and Henry

I wanted to take a moment to express my gratitude to Ash and Henry for their outstanding assistance in setting up our loyalty program. Their support and expertise were instrumental in ensuring the seamless implementation of our program.

Ash and Henry displayed an impressive level of professionalism and dedication throughout the process. They patiently addressed all my inquiries, provided clear guidance, and promptly resolved any issues that arose. Their deep understanding of the platform made the setup process smooth and efficient.

What truly sets Ash and Henry apart is their commitment to customer satisfaction. They took the time to understand our unique requirements and offered tailored solutions to meet our needs. Their proactive approach and attention to detail exceeded my expectations and made the entire experience enjoyable.

Thanks to Ash and Henry's stellar support, our loyalty program is now fully operational and exceeding our expectations. I highly recommend their services to anyone seeking reliable assistance with loyalty program management.

Thank you, Ash and Henry, for your exceptional support and dedication to ensuring our success with!

Warm regards

Globalyou
United Kingdom
5 months using the app
Appstle Loyalty replied March 23, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

June 21, 2024

Only been using a day or 2, looked daunting at first, but fully set up in a couple of hours.

I had a couple of queries, reached Nancy on the live chat in a couple of minutes, and she answered my questions and provided customisations to the widget for me in less that 30 minutes.

Great app, even better support! Thanks

scottsy.com
United Kingdom
1 day using the app
Appstle Loyalty replied June 22, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

May 6, 2024

Their customer service team is available 24/7, so I can always reach out to them whenever I encounter problems. The most amazing part is that I requested to add a function for free shipping on orders over a specified amount, which wasn't initially included when I was learning how to use their app. However, they got back to me and informed me that they had added this function just after a weekend, when I returned to the office on Monday. I was thrilled to see how quickly they could act! I've tried other loyalty apps as well, and whenever I inquired about a function, they always said, 'We will address your inquiry to our development team.' Unfortunately, I never heard back from them. I truly appreciate how promptly they respond to my questions. This is a much better experience than any other app I've used before. I will definitely recommend this app to other store owners I know!

FMS Model
Hong Kong SAR
3 days using the app
Appstle Loyalty replied May 7, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

April 2, 2024

This application covers all your loyalty program needs. The support team is ultra-reactive, responding in less than 5 minutes. Once you've presented your subject, it only takes a few minutes to analyze it and suggest an answer. You have a solution in just a few minutes. Thank you all and keep up the good work!

Rose & Jules
France
2 months using the app
Appstle Loyalty replied April 3, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

February 28, 2024

Great app for free, the few things that I suggested to make it better the team got back to me quick and if they also liked it added it within 24 hours it seems. Once my store gains traction I will upgrade to the starter pack to support them.

Squee Prints
United States
2 months using the app
Appstle Loyalty replied February 29, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

April 18, 2024

Enhancing customer engagement and loyalty is always a priority for me as a Shopify store owner. That's why I'm thrilled to introduce the Appstle Loyalty and Rewards app, a true game-changer in the world of customer retention. Allow me to explain why this app has become an essential tool in my e-commerce endeavors.

Milano Straps
United States
11 months using the app
Appstle Loyalty replied April 19, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

January 22, 2024

So far, I've had a great experience with this app. I haven't even paid for it or fully implemented it yet, but they've filled several feature requests that I needed before I felt comfortable hitting the GO button with regular progress updates. I've been using Joy Loyalty rewards for almost a year prior, and they NEVER implemented a single request I made. I'll be migrating over this week, can't wait!

Whitlyn Aquatics
United States
2 months using the app
Appstle Loyalty replied January 23, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

Edited May 23, 2024

We have been reaching out to their support throughout the entire integration process and they have been great! Their devs even got a few product enhancements live during this time. They have been able to solve every one of our requests!

Geartrade.com
United States
About 2 months using the app
Appstle Loyalty replied April 11, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.