Appstle℠ Loyalty & Rewards

Quick response and this rewards app is the only one so far that has allowed us to completely customize EVERY text viewable in the launcher and emails. If you are looking for a rewards app especially if you're customer base is in a different country, this is the best option for sure.

Great Customer Support! They helped me modify and change the app code to create a perfect match our company branding! The app allows for great custom rewards if used in creative ways.

Great app! Also great customer support, very helpful and friendly

This is my first reward program and I love it! It's perfect for my needs and easy to set up and run. I had one little problem, totally operator error, I missed a setting. Harris figured out what it was and even made a video (on my account screen) for me to help me fix it. Outstanding customer service, thank you!

This app is so easy to setup and use. There are lots of informative videos that walk you through the process and they have a team of support specialists that really worked with me to get all my customers from my previous loyalty app transferred to this app so they could keep all their points.

Any questions you have, they are right there answering them. Probably the smoothest transition I've ever had with any app. Thank you to support staff and the migration team for getting me on track!

Best Loyalty app and best support, Mona was patient and fixed all my requests ! A lot of functionnalities compared to other clones loyalty apps out there for a fair pricing. Amazing work !

Fantsatic app, does what it says. Support is amazing, and help sort my issue in minutes. Excellent service!

UPDATE - April 11: My initial review was 5 stars as I was impressed with all the functionalities. Support had been a bit slow, but they had been able to help me with my initial questions. However as time went on, I realized there were a few serious problems that I needed help with. The first was that some customers could not see their points in their profile, even though we could see them on the back end. It was eventually resolved, but it took weeks. I initially brought it up on March 22, and kept being passed off to different people who would join the chat and ask me to reexplain the complicated scenario that was already detailed in all the previous chats. Frustrated, I asked to jump on a call with Hussain on April 1 and thankfully, the issue was resolved the next day. However during the call, I reminded him of another issue I had brought up on March 22 - one of the reasons I switched to Appstle is because they allow you to sync rewards program information to Klaviyo. The info is there for some customers, but it is missing for thousands of other customers. I discussed this with Hussain on the call, and he asked me to follow up with him via email and seemed to not want to discuss on the call. I have been following up ever since - via email, through the chat. Each time being told someone will help me in a few hours. Now I'm getting a message that support will be slower due to Eid celebrations, which I understand, but this should have been resolved long ago - it's now been almost 3 weeks.

So if you are looking for a rewards program and just want to stick to the more basic functionality, this may work for you. But if you were thinking of switching to benefit from some of the more advanced functions and integrations, all I can say is that it has not been smooth sailing for me.
I will update my review if anything changes.

*****
I'm really impressed with all the functionalities in this app! I migrated over from Smile.io and was glad to see that many of the functionalities I would have had to pay quite a bit for there were included with Appstle Loyalty. I'm still tweaking and getting everything looking the way I want, but there is a lot of flexibility, and support has been great to help me with all my questions and even implement some new functionalities for me.

Mona was an amazing assistant :) Also any time I had any complication this team helped me really fast.

Great customer service. Kudos to Kate!!! Spoke with her today. She is very helpful. She even provided a loom video to guide me. Very clear and direct instruction. I love their customer service support