Appstle℠ Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (317)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty app for enhancing customer engagement and retention through its loyalty points feature. It integrates smoothly with Shopify and offers customizable loyalty programs, referrals, store credits, and VIP tiers. The interface is user-friendly and the app supports integration with Klaviyo. Exceptional 24/7 customer support is frequently highlighted, with the team providing personalized assistance such as video tutorials.
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DOES NOT WORK WITH SHOPIFY POINT OF SALE.
Very low functionality. I have no issue with a simple app, but if it won't do the ONE thing it's supposed to do, what is the point?
*Update* - This app responded to my original review by stating that my business is and my review are fake. Neither could be further from the truth. My business is very much real. I used the Appstle app for all of three days - when it was discovered that app, while it does collect points for customer purchases in store , the customers can not use or see those points in store. Rewards points can only be spent for online purchases. As a brick & mortar location - this does not work for us.
Dear Merchant,
This is Ria, the co-founder of Appstle. We sincerely apologize for the confusion in our initial review response. Your store name is the same as that of another store that we are currently working with Shopify on, which led to the review response mismatch.
Regarding the POS concern you have raised, here is a link to show the perfectly operational and seamless NATIVE integration between Appstle Loyalty and Shopify POS. Appstle Loyalty just like its sister apps, Appstle Subscriptions and Appstle Memberships has been built for Shopify.
https://www.loom.com/share/97f257c2cff040038933c94a06ee1b8c
Appstle Loyalty & Rewards is one of the most feature rich loyalty apps that supports every possible activity and reward rules, to help merchants incentivize their customers.
Since between the time of the review and now, Appstle Loyalty has brought in pricing plans, *I would like to extend the free trial on business premium plan to you for 30 days. Please reach out to us at support@appstle.com if you would like to give us another chance, and we will assign an experienced engineer to setup POS for you, *complimentary*.
Once again sorry for the confusion. Hope you give us another opportunity to work with you.
This is a great app, it does exactly what they say it does and the customer service is excellent. Not only do they have a live chat but they actually resolve any issue you have. Definitely recommend.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Great so far, team are extremely helpful
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
This app is amazing! It has excellent free plan and the paid one is also fairly priced. The support team are fantastic and always happy to help. I needed a few changes and customisations and the team solved all my issues and helped with all my queries! Look forward to rewarding my customers now I won’t hesitate to go on the paid plan when time comes
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
I've been using the app for a few days and it's very easy to set up! The customer service is incredibly fast as well! I recommend this app!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Amazing experience and app. Natalie helped us create and adjust our loyalty page to fit our company’s aesthetic with quickness and effectiveness. The app is pretty easy to use but if you need more detailed adjustments, they help very efficiently. Natalie was able to make this process way easier and did it exactly the way we envisioned! Some apps make it difficult but she helped us under an hour’s time and we loved the results! We recommend her and this app!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
The widget was very glitchy and didn't work well. So I had to download it. Thei rsupport seemed responsive, but a glitchy app is a no go for me.
Dear Merchant,
We apologize you had a less than stellar experience with our app. That’s not what we strive for at Appstle.
The Merchant Success Engineer on your ticket was new to the product, and hence couldn’t gudie you properly. We were wondering if you could give us another chance - I have emailed you the details.
We truly believe you would like our product and we will ensure that your migration is stress free. We have migrated multitude of merchants from other apps. We sincerely apologize for the one off low experience you had. Please reach out me directly at ria@appstle.com if you have any questions.
Annie from Appstle provided outstanding service when I reached out with a question regarding the display of my logo in the email template. Not only did she provide custom code to meet my requirements, she also demonstrated diligence and genuine care for her customer by ensuring that the amendments were tested thoroughly. As an IT illiterate I had commenced my journey in setting up the Appstle Loyalty Rewards app with some trepidation but my experience with Annie promises that the rest of the process will be supported by the Appstle team.
Amazing service, they actually are helpful
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Super complete application, amazing that it's free. Very happy and grateful to the Appstle team, for their help and advice with the Loyalty & Rewards app, especially Mann and Momna!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)