Appstle℠ Loyalty & Rewards

Appstle℠ Loyalty & Rewards

Reviews (317)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty app for enhancing customer engagement and retention through its loyalty points feature. It integrates smoothly with Shopify and offers customizable loyalty programs, referrals, store credits, and VIP tiers. The interface is user-friendly and the app supports integration with Klaviyo. Exceptional 24/7 customer support is frequently highlighted, with the team providing personalized assistance such as video tutorials.

May 18, 2024

Great experience, customer service response speed and technical support are excellent.

Yiyangxing Digital Technology (Longyan) Co., Ltd.
China
About 4 hours using the app
Appstle Loyalty replied May 19, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

September 12, 2023

The app is working well, and the Appstle staff quickly answers questions. The app offers all the features needed. I recommend. Appstle deserves the support.

Guineapet®
Portugal
1 day using the app
February 26, 2024

Customer service has been amazing. They help me set the whole thing up and transfer from Smile. Im so happy I made the switch!!

Milkie Co
Australia
1 day using the app
Appstle Loyalty replied February 27, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

October 6, 2023

The app is fantastic and allows me to build loyalty with my customers, I requested support, they did it in minutes, it was quick, it exceeded all my expectations, I recommend the app!!!

Red Monkey
Portugal
1 day using the app
Appstle Loyalty replied October 7, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

January 5, 2024

excellent support. team has helped me with all my questions. I've been using the app for only a short time and already it is transforming the way my customers use my website.

Lash Boss Melbourne
Australia
1 day using the app
Appstle Loyalty replied January 6, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

June 2, 2023

Absolute trash app. Had a very simple issue with the loyalty button not working/displaying (opening) properly. I set everything up the night before and it was all working correctly. Next day it had changed location on my website and totally stopped working.

I asked for help to find out what was going on and the best they could come up with was asking for access to the backend of my website. HUGE red flag right there. I refused and deleted the app. There was nothing wrong with my website. 2 days after I deleted the app, I get an email from CS saying the app was fixed without needing access to my website. Again HUGE red flag. Do not use this useless app.

They wasted 3 hours of my time during the set up, I emailed over 1,000 customers to let them know about the loyalty program and the next day it was broke. My time is very valuable and so are my customers time. 100% waste my time garbage app in my opinion.

CannaPlates
Canada
1 day using the app
Appstle Loyalty replied June 4, 2023

Dear Merchant,

We are sorry you had less than a stellar experience with our store. We were asking for store access to update the liquid in case it's broken. Some apps modify liquid files, and we wondered if the issue could be related to that.

In the meanwhile, the dev was investigating on his end. And we realized that the recent update of our app was affecting your store. Hence we were able to resolve the issue from our side.

We again apologize for the inconvenience.

July 21, 2023

Small dedicated team who will did everything they could for our new store and customizing the appearance.

The app also seems to work well for rewards on different activities.

Kendal Mint Co®
United Kingdom
About 23 hours using the app
Appstle Loyalty replied July 22, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

November 8, 2023

Die App ist super, sehr gut integriert und erfüllt meine Erwartungen. Zudem ist der Preis angemessen und der Support sehr schnell und hilfreich.

Honigtreu eG
Germany
About 23 hours using the app
Appstle Loyalty replied November 9, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

November 17, 2023

Excellent Product.
Excellent Team.
Excellent Support.

Thank you!

Sudbury Basketball Facility
Canada
About 22 hours using the app
Appstle Loyalty replied November 20, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

May 18, 2023

The team at Appstle are probably some of the best i have worked with, timely and professional and honestly, a damn site more helpful than Shopify's own support.

I Highly recommend their apps as they work as they need to but their prices after their free ones are very reasonable and affordable.

TygesLtd
United Kingdom
About 20 hours using the app
Appstle Loyalty replied May 18, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.