Appstle℠ Loyalty & Rewards

Appstle℠ Loyalty & Rewards

Reviews (317)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty app for enhancing customer engagement and retention through its loyalty points feature. It integrates smoothly with Shopify and offers customizable loyalty programs, referrals, store credits, and VIP tiers. The interface is user-friendly and the app supports integration with Klaviyo. Exceptional 24/7 customer support is frequently highlighted, with the team providing personalized assistance such as video tutorials.

October 10, 2024

We recently installed the app and are pleased with how smoothly everything is running. We'd like to especially highlight the excellent support we received. Taylor was incredibly patient and guided us through the resolution of a few minor issues in a timely and professional manner. We truly appreciate the outstanding assistance!

Melora
Saudi Arabia
2 days using the app
Appstle Loyalty replied October 11, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

August 27, 2024

We've been using this app primarily for the loyalty points feature, and it has been a game changer for our business! The app is incredibly comprehensive, offering everything from loyalty programs and referrals to store credits and VIP tiers. It’s highly customizable, which allowed us to tailor our loyalty program to fit our brand perfectly.

The customer service is top-notch—whenever we’ve had questions or needed assistance, their support team has been available 24/7 and extremely helpful. The seamless integration with Shopify and other apps in the Appstle portfolio has made implementation smooth and efficient. Highly recommended for any brand looking to boost customer engagement and retention!

Shrooly EU
Hungary
2 months using the app
Appstle Loyalty replied August 28, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

September 23, 2024

Amazing customer support. Available through live chat and super helpful for any concerns. Uri walked me through my questions. Also very easy to understand as an app, and would recommend.

Eureka Filaments
Canada
5 days using the app
Appstle Loyalty replied September 24, 2024

Thank you for the great review! Reviews like yours motivate us to work hard and improve continuously.

August 12, 2024

Sehr gute App mit vielen Funktionen und trotzdem gut zu bedienen. Aber noch besser ist das Appstle Team und der Support. Sehr schnelle Reaktionszeiten und immer eine passende Lösung im Sinne des Kunden.

Barfaway
Germany
About 1 year using the app
Appstle Loyalty replied August 13, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

August 29, 2024

Great customer service, they answered any questions we had regarding the app and integration with third party apps to enhance our customer experience. We have looked around and had a few loyalty apps in the past and so far everything is good with appstle.

NCMPRBL
United States
About 1 month using the app
Appstle Loyalty replied August 31, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

August 9, 2024

We have just started using this app and we are really enjoying it. The support is very helpful in solving the problems we have presented. Recommended

Natura&Bontà
Italy
About 1 year using the app
Appstle Loyalty replied August 10, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

November 5, 2024

Wonderful app with minimal pricing and i support is too good, and i have not seen this much support from any app in shopify. Just love this app and team.

ASAAA
India
About 8 hours using the app
Appstle Loyalty replied November 14, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

September 13, 2024

Uri's the best!!! Looking forward to exploring this app with this amazing support team. So far the app looks great and has the best pricing for my coffee shop.

Fireproof Coffee
United States
5 days using the app
Appstle Loyalty replied September 15, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

August 9, 2024

Best Rewards app my customers love it and the support team is the best and has always got my issued fixed fast.

Epic Marks
United States
11 months using the app
Appstle Loyalty replied August 10, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

August 7, 2024

I only use this rewards app because I use the subscriptions app and it's the only loyalty program that works with their subscription app. I highly recommend the subscription app. I've had this for maybe a year now and I'm starting to see improvements but you are definitely on the bleeding edge here. The integration with Klaviyo is better than it was a year ago but still not where it needs to be to really drive revenue and customer experience. It's still a bit clunky and not up to par with others. That said the team is very responsive and helpful. You can get them within minutes on chat and they'll write code, work on things and generally get you answers in a very timely manner. I think they'll get there but it's not there yet. That said if you have a a subscription product and want loyalty program this is a very good solution.

Shop Foodocracy
United States
11 months using the app
Appstle Loyalty replied August 11, 2024

Thank you for your feedback and for being a valued user of our apps! We are glad to hear that you've noticed improvements over the past year.

We understand the importance of a seamless integration with Klaviyo and are continuously working to enhance this. However, we are already supporting the custom properties and email variables that you requested initially for the Klaviyo integration. We confirmed it in our response on June 27, 2024. Could you please confirm if you received it?

Please don't hesitate to reach out directly to us at support@appstle.com for more help with Klaviyo integration or for any other assistance. Our merchant success team is available 24/7/365.