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AI-powered mobile email and SMS marketing platform enabling personalization at scale.
True 1:1 Personalization: Build cross-channel (SMS, Email, Push and RCS) audiences that update instantly for personalized, high-impact engagement. High-Converting List Growth: Two-tap signups and 30+ signup units, a no-code builder, and seamless 3rd-party analytics integration. Winning Strategy with Experts: Reach audience at scale with expert advice and AI that optimizes send time and personalization and uses smart A/B tests.
- Fast List Growth: Patented two-tap units convert traffic into subscribers faster
- Delivery Optimized: Industry-leading deliverability with above average CTRs
- Identity: Power segmentation and personalization with rich identity data points
- Messaging: Drive high CTRs in the customer lifecycle with personalized messages
- Compliance: In-house TCPA experts & templates ensure your program is compliant
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Gorgias
- Loop Returns
- LoyaltyLion
- Okendo
- Rebuy
- Zendesk
Categories
Managing campaigns
Workflow automation
Pricing
External charges may be billed by Attentive separately from your Shopify invoice. Learn more
Free
Free to install
Get Started: Minimum 30-day free trial. Month-to-month and long-term agreements available after free trial.
All charges are billed in USD.
Reviews (113)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for boosting SMS and email marketing, leading to higher engagement and revenue. The intuitive interface simplifies campaign management and automations, with a strong template library and AI tools. Seamless Shopify integration ensures reliable performance and accurate reporting. Customer support, especially the White Glove service, is highly valued for its responsiveness. Regular updates and strategic guidance keep merchants ahead in their marketing strategies.
Awful. UX and UI is just awful and it's so buggy. I'm locked to 3 years contract otherwise would be abandoning ship long time ago.
I regret not doing my proper homework as I should have before signing with them because their marketing seems so sleek and polished. Only a few months in I started noticing all the problems.
Now over a year in, I have new issues I discover every few months.
I wish I stayed with Klaviyo or moved to Brevo.
Thank you for sharing your feedback. We're sorry to hear about your experience and appreciate you taking the time to let us know. A member of our team will be reaching out to learn more and see how we can help.
We've been using Attentive across our D2C fashion brand and the platform has genuinely transformed how we approach CRM. The segmentation is powerful, the journey builder is intuitive, and the native integration with Shopify (and Meta, for audience syncing) means everything just works without endless workarounds.
But honestly, what sets Attentive apart isn't just the tech, it's the people. Our account team has been incredibly responsive, proactive, and invested in our growth. They take the time to understand the business, suggest strategies we hadn't considered, and treat us like a true partner rather than just another account. That's rare.
The reporting is solid, deliverability has been excellent, and the platform scales well as our sends and audiences grow. Every major moment we've run through Attentive has performed beyond expectation.
If you're a Shopify brand serious about email and SMS, this is the platform. Five stars, no hesitation.
We launched SMS with Attentive in June 2022 and have enjoyed growing our SMS offering as the platform has also developed and improved over the years. The CSM team are very supportive and have helped us optimise and grow our programme. Their support team, Whiteglove is also amazing, they reply promptly and with great technical understanding! Overall, a great platform to use!
Support
App support provided by Attentive.
Resources
Launched
July 2, 2020
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