Reviews (52)

Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
November 10, 2024

I recently tried Attentive, and it’s been a great tool for connecting with my customers directly through SMS. The app makes it easy to send out personalized messages and promotions that really catch my customers’ attention. Since using it, I’ve seen more engagement and even a boost in sales!

Moonlit Charms
United States
2 months using the app
October 14, 2024

I've used Attentive SMS and MMS messaging the last four years and love the platform and customer service. Whenever I run into an issue, I'm able to communicate with my CSM or White Glove Service, making it a seamless process that's not frustrating.

Attentive is constantly making new updates to the platform, making it a great experience for customers to receive updates and offers in a timely ...

Snap Supplements
United States
About 2 months using the app
August 12, 2024

We love Attentive - we've now worked with them for 3 different countries. The set up and integration are really easy to navigate and the reps are friendly and knowledgeable. The only real obstacle we've come across is a lack of integrations with Shopify Markets - for example, we have the US and CA on one Shopify account and although they're two separate Attentive accounts, we are limited to how ...

Ruffwear
United States
About 3 years using the app
Attentive replied August 26, 2024

Thank you for sharing your experience and for your continued trust in Attentive across multiple countries! We're glad to hear that the setup and integration have been smooth ...

August 5, 2024

Attentive has been a game-changer for our marketing efforts, providing us with the tools and support needed to achieve significant growth. Their comprehensive platform, featuring prewritten campaign templates and expert playbooks, has made it easy for us to craft effective campaigns and scale our strategy seamlessly. The innovative two-tap technology has been particularly impactful, allowing us ...

Grunt Style, LLC
United States
Almost 4 years using the app
Attentive replied August 26, 2024

Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Attentive has been a game-changer for your marketing efforts and that our platform, ...

August 19, 2024

Attentive has become a crucial pillar of our SMS marketing efforts, allowing us to reach customers in a way that feels authentic and effective. The platform’s flexible automation and segmentation capabilities let us tailor messages with ease, driving both engagement and retention. The data-driven insights have empowered us to refine our strategy continually and deliver campaigns that resonate on ...

The GLD Shop
United States
Over 3 years using the app
Attentive replied August 26, 2024

Thank you for sharing your experience! We're thrilled that Attentive has become such an integral part of your SMS marketing strategy, helping you reach your customers ...

August 6, 2024

Attentive's platform customization and automation capabilities are top-notch, enabling us to create engaging, personalized messages and efficient campaigns. They've made meaningful updates to their data visualization and analytics providing more valuable insights so we can continue to optimize our strategy. Their integrations and segmentation options further enhance our ability to easily manage ...

amika
United States
Over 2 years using the app
Attentive replied August 26, 2024

Thank you for your fantastic review! We're delighted that you're finding value in our platform's customization, automation capabilities, and the updates we've made to data ...

August 13, 2024

We use Attentive for SMS Marketing and it's been a game changer. Very easy to use and also their support team is the best. They're really invested in your business and want to see you succeed. Highly recommended if you're consider SMS/Email marketing!

StatelyMen
United States
Almost 4 years using the app
Attentive replied August 26, 2024

Thank you for the glowing review! We're thrilled to hear that Attentive has been a game-changer for your SMS marketing and that you've found the platform easy to use. It's ...

August 16, 2024

I have worked with Attentive for several years across different direct to consumer businesses. They have consistently been a great partner to scale the SMS channel. From onboarding to ongoing strategy calls - they have provided 10/10 service to see the most revenue and ROI from SMS.

Fellow
United States
Over 2 years using the app
Attentive replied August 26, 2024

We love the Fellow Team! :) Thank you for your continued partnership and for sharing your experience! We're honored to have supported your SMS channel growth across different ...

August 12, 2024

Attentive has been a great partner and really helped elevate our SMS channel. The support we've received has been hugely beneficial in not only helping with setup and onboarding but ongoing, keeping our program fresh and evolving over time.

Wondercide
United States
Over 2 years using the app
Attentive replied August 26, 2024

Thank you for your feedback! We're delighted to hear that Attentive has played a key role in elevating your SMS channel and that our support team has been there for you ...

July 18, 2024

Attentive as a partner has been wonderful. I have to say the level of support and timely responses/guidance is unparalleled - their team is always friendly, supportive and will dive into the tactical with our rather small team - that support is so appreciated. They also are always innovating and adding new features and possibilities so I'm excited to see what else they come up with.

Happy Box
United States
Over 3 years using the app
Attentive replied August 26, 2024

Thank you for your kind words! We're thrilled to hear that our team's support and guidance have made such a positive impact on your experience, especially given the size of ...