Reviews (112)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for boosting SMS and email marketing, leading to higher engagement and revenue. The intuitive interface simplifies campaign management and automations, with a strong template library and AI tools. Seamless Shopify integration ensures reliable performance and accurate reporting. Customer support, especially the White Glove service, is highly valued for its responsiveness. Regular updates and strategic guidance keep merchants ahead in their marketing strategies.
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Attentive has been a strong partner for our SMS marketing for several years. The platform makes it easy to launch campaigns, manage automations and quickly create segments for strategic targeting. Their support team is super responsive and knowledgeable, which has been a huge plus whenever we need quick guidance. The reporting tools provide solid insights into performance, though there's some room for improvement in customization and deeper data visibility. Overall, Attentive has helped us grow our email & SMS lists, increase engagement, and drive measurable revenue.
We switched to Attentive in April and have been really happy with the platform so far. The tech team has been fantastic—super knowledgeable, responsive, and helpful in getting us set up and optimizing our account. We’ve especially loved the flexibility and capabilities within Journeys and the robust testing options, which have allowed us to better personalize and refine our SMS strategy. Overall, it’s been a smooth transition and a big step up for our marketing program.
As a platform it has been excellent in executing our marketing messages out to users. It also has robust segmentation possibilities and provides quality reports/data for us to review. One fall back is the integration segmentations can have issues.
Thank you for your feedback! We're glad to hear that Attentive has been excellent in executing your marketing messages and that you find our segmentation capabilities and reporting valuable. We appreciate your note about integration segmentations and have taken note of your pain points. We will work to address any issues to enhance your experience.
Your insights help us improve, and we're here to support your success!
