Attentive: SMS + MMS Marketing , 35 reviews

Overall rating
4.1
Counts per rating level
  • 83% of ratings are 5 stars
    29
  • 3% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
    1
  • 11% of ratings are 1 stars
    4
March 2, 2024

Billing transparency is equal 0. For some weird reason one can not see detailed billing or find exact cost for anything in the account home. Billing invoices are emailed from another system, instead of being visible in the account, no billing history ... nothing. When I think better that must be intentional. Of course, prices might be somewhere in the contract, but who looks at the contracts.

Also revenue contributed to the app is incorrect, overestimated. We have lot of revenue from new customers, and of course new customers subscribe to SMS ... attentive attributes every new purchase to the attentive generated revenue.

Hygiene Hero
United States
About 1 year using the app
1
1