Reviews (52)

Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
August 6, 2024

Attentive is very user-friendly and the integration with AI has made great recommendations based off customer performance and best practices in the industry. We've seen an increase in both engagement and conversions!

Body Glove
United States
Over 3 years using the app
Attentive replied August 26, 2024

Thank you for your review! We're thrilled that you've found Attentive user-friendly and that our AI-driven recommendations have positively impacted your engagement and conversions. It's great to hear that the integration of AI has provided valuable insights based on customer performance and industry best practices. We're excited to continue supporting your success!

July 18, 2024

Attentive as a partner has been wonderful. I have to say the level of support and timely responses/guidance is unparalleled - their team is always friendly, supportive and will dive into the tactical with our rather small team - that support is so appreciated. They also are always innovating and adding new features and possibilities so I'm excited to see what else they come up with.

Happy Box
United States
Over 3 years using the app
Attentive replied August 26, 2024

Thank you for your kind words! We're thrilled to hear that our team's support and guidance have made such a positive impact on your experience, especially given the size of your team. We take pride in being a partner that you can rely on for both strategic and tactical needs. Your excitement about our ongoing innovation means a lot to us, and we're eager to continue bringing new features and possibilities to help you grow. We're here to support you every step of the way!

August 7, 2024

Great support and guidance from staff on how to implement new ideas. App was easy to install and journeys work great!

Moda Xpress
United States
8 months using the app
Attentive replied August 26, 2024

Thank you for your feedback! We're glad to hear that our support team has provided you with valuable guidance for implementing new ideas and that the app installation was a breeze. It’s great to know that the journeys are working well for you. We’re here to support your continued success and innovation!

June 13, 2024

Users have reported an increase in ROI and effective reach to customers through the text program provided by Attentive.

Sole Mates
United States
About 2 months using the app
Attentive replied August 26, 2024

Thank you for sharing this feedback! We’re thrilled to hear that users are experiencing increased ROI and effectively reaching their customers through our text program. It's our goal to empower businesses with the tools they need to succeed, and your insights reinforce our commitment to delivering impactful solutions. We look forward to continuing to support your growth!

February 19, 2024

I can't say enough good things about Attentive. They have been our favorite platform for years.

Not only do they offer an incredible product with a seamless shopify integration, but they are second to none when it comes to customer service. the In-app white glove service is awesome, and having a dedicated CSM that is very hands-on is absolutely amazing.

I recommend Attentive to everyone!!!!

Javy Coffee
United States
Over 3 years using the app
Attentive replied August 26, 2024

Thank you for your fantastic review!

We're honored to be your favorite platform and thrilled that our Shopify integration and customer service have made such a positive impact on your experience. Our team strives to provide top-notch support, and it's great to hear that the in-app white glove service and dedicated CSM have met your needs.

Your recommendation means the world to us, and we look forward to continuing to support your success!

January 19, 2024

Attentive has been a great partner to work with. They have helped our text program go from very slow and minimal, to a program that really does reach our customers and send them relevant texts. Their integration team was great to work with, and their continued support and partners have helped us many times. If you are looking for a partner to help with your text program then Attentive will be a great partner. Thank you!

Love Olive Co
United States
About 3 years using the app
Attentive replied August 26, 2024

Thank you for your fantastic review! We’re delighted to hear that Attentive has transformed your text program into a powerful tool for reaching your customers with relevant messages. It’s wonderful to know that our integration team and ongoing support have made a positive impact on your experience. We appreciate your recommendation and look forward to continuing to be your trusted partner in SMS marketing!

February 5, 2024

We've been with Attentive for over a couple of years now and we've had a great experience working with the platform & our account managers. The platform is easy to navigate, they have plenty of resources available on how to optimize your sms/mms marketing strategy, and the campaigns/journeys/signup units are easy to set up! We've definitely seen an increase in ROI since we've made the switch. Not to mention, their White Glove Service is extremely helpful in answering our questions and concerns.

Sleek Nail
United States
Almost 2 years using the app
Attentive replied August 26, 2024

Thank you for your wonderful feedback! We're thrilled to hear that your experience with Attentive over the past couple of years has been so positive.

It's great to know that you find the platform easy to navigate and that our resources have helped optimize your SMS/MMS marketing strategy. We're especially pleased that you've seen an increase in ROI since making the switch. Our White Glove Service team is here to ensure you have the support you need, and we look forward to continuing to assist you on your journey!

January 22, 2024

We are an established brand and made the switch to Attentive over a year ago. Their onboarding team was organized and our reps (currently Marc) really add value to our SMS marketing. We've never had an issue with the platform and even the AI recommendations for text campaigns provide very good examples that we often use over our own planned copy.

Naked Nutrition
United States
Over 1 year using the app
Attentive replied August 26, 2024

Thank you for sharing your experience! We're delighted to hear that your switch to Attentive has been smooth and positive over the past year. It's fantastic to know that our onboarding team and your representative, Marc, have added value to your SMS marketing efforts. We're also pleased that our AI recommendations have provided useful examples for your campaigns. Your feedback motivates us to continue delivering a platform that meets your needs, and we're excited to support your ongoing success!

January 16, 2024

Attentive is a terrific SMS marketing provider. Their white glove service is unmatched and has been critical for my lean marketing team. They are an internal part of our marketing communications and their employees have all been amazing to work with. They do a great job at providing you with helpful resources and tools!

MOSH
United States
Over 2 years using the app
Attentive replied August 26, 2024

Thank you for your kind words! We're so glad to hear that you consider Attentive a terrific SMS marketing provider and that our White Glove service has been essential for your lean marketing team. It's wonderful to know that our team members have been a valuable part of your marketing communications and that our resources and tools have been helpful to you. Your feedback inspires us to keep delivering exceptional service, and we're excited to continue supporting your success!

January 30, 2024

We've been using Attentive for a few years. Their Shopify integration is easy and seamless.

We can also always count on their White Glove support to help us if we have any questions or need help.

BonLook
Canada
Over 2 years using the app
Attentive replied August 26, 2024

Thank you for your feedback! We're thrilled to hear that your experience with Attentive over the years has been positive, especially regarding our easy and seamless Shopify integration. Teamwork makes the dream work. :)

It’s great to know that our White Glove support team has been a reliable resource for you whenever you have questions or need assistance. We're here to help you continue to succeed, and we appreciate your trust in us!