Reviews (52)

Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
August 21, 2024

We love Attentive! The platform is easy to use and their support team is always there to assist whenever we need!

DW Home Candles
United States
Almost 4 years using the app
Attentive replied August 26, 2024

Thank you for the wonderful feedback! We're thrilled to hear that you love using Attentive and find the platform easy to navigate. It’s great to know our support team is always there for you when you need assistance. Your satisfaction is our priority, and we're here to help you every step of the way! :)

August 6, 2024

Attentive is very user-friendly and the integration with AI has made great recommendations based off customer performance and best practices in the industry. We've seen an increase in both engagement and conversions!

Body Glove
United States
Over 3 years using the app
Attentive replied August 26, 2024

Thank you for your review! We're thrilled that you've found Attentive user-friendly and that our AI-driven recommendations have positively impacted your engagement and conversions. It's great to hear that the integration of AI has provided valuable insights based on customer performance and industry best practices. We're excited to continue supporting your success!

August 7, 2024

Great support and guidance from staff on how to implement new ideas. App was easy to install and journeys work great!

Moda Xpress
United States
8 months using the app
Attentive replied August 26, 2024

Thank you for your feedback! We're glad to hear that our support team has provided you with valuable guidance for implementing new ideas and that the app installation was a breeze. It’s great to know that the journeys are working well for you. We’re here to support your continued success and innovation!

June 13, 2024

Users have reported an increase in ROI and effective reach to customers through the text program provided by Attentive.

Sole Mates
United States
About 2 months using the app
Attentive replied August 26, 2024

Thank you for sharing this feedback! We’re thrilled to hear that users are experiencing increased ROI and effectively reaching their customers through our text program. It's our goal to empower businesses with the tools they need to succeed, and your insights reinforce our commitment to delivering impactful solutions. We look forward to continuing to support your growth!

April 26, 2021

Attentive has helped us significantly increase our revenue! Our client manager, Lauren, is so helpful and dedicated to assisting us in growing our business! It is very easy to use the interface and they are always adding new features and updates to improve the experience! We are very happy with Attentive

Sunshine Sisters
United States
About 4 years using the app
April 26, 2021

You can't go wrong using Attentive as your SMS platform. Their integration with Shopify is seamless and easy. The Attentive dashboard is intuitive and easy to use. SMS has quickly become one of our most profitable channels, and the Attentive team has been with us all the way. They are knowledgeable, helpful, and always extremely mindful of compliance. I can't recommend them enough!

Revel Nail
United States
About 4 years using the app
Attentive replied August 26, 2024

Thank you for your glowing review! :) <3

We're thrilled to hear that you find Attentive to be an excellent SMS platform and that our Shopify integration is seamless for you. It’s fantastic that the dashboard is intuitive and has contributed to SMS becoming one of your most profitable channels. We're proud to provide knowledgeable and compliant support, and your high recommendation means a lot to us. We're excited to continue being a part of your success!

May 7, 2021

Our experience with Attentive has been nothing short of excellent! Our rep is so helpful, insightful and wonderful to work with. The UI is easy to use and they're constantly putting out new product releases and listening to their users for feedback. 10/10 would recommend!

MATE the Label
United States
Almost 4 years using the app
February 19, 2024

I can't say enough good things about Attentive. They have been our favorite platform for years.

Not only do they offer an incredible product with a seamless shopify integration, but they are second to none when it comes to customer service. the In-app white glove service is awesome, and having a dedicated CSM that is very hands-on is absolutely amazing.

I recommend Attentive to everyone!!!!

Javy Coffee
United States
Over 3 years using the app
Attentive replied August 26, 2024

Thank you for your fantastic review!

We're honored to be your favorite platform and thrilled that our Shopify integration and customer service have made such a positive impact on your experience. Our team strives to provide top-notch support, and it's great to hear that the in-app white glove service and dedicated CSM have met your needs.

Your recommendation means the world to us, and we look forward to continuing to support your success!

April 26, 2021

Cannot recommend Attentive enough for SMS marketing! In less than 6 months, our subscriber list has tripled and we are seeing incredible revenue numbers. But, I think the best part about Attentive is their fantastic support team. We have a dedicated success manager who is constantly optimizing for us and helping us grow. Their white glove team and live chat respond within minutes to any questions or issues I have. Overall, I recommend Attentive for any business looking to take their SMS marketing to the next level!

KITSCH
United States
Over 3 years using the app
May 19, 2021

Attentive is great! Easy to use, their team is awesome, and SMS performance since switching to Attentive speaks for itself!

Lilla P
United States
Over 3 years using the app
Attentive replied August 26, 2024

Thank you for your positive feedback!

We're so glad to hear that you find Attentive easy to use and that our team has made a great impression. It's fantastic to know that you've seen strong SMS performance since making the switch. Your satisfaction is our priority, and we look forward to continuing to support your success!