Reviews (1,665)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

June 30, 2024

Amazing Customer Service. Therese was extremely helpful!

thehydrogene
United Arab Emirates
About 1 month using the app
Nova Apps replied July 1, 2024

Thank you for the feedback! We're thrilled you had an amazing experience with our customer service. Let us know if you need any further assistance!
- Kevin & Nova Apps Team

August 30, 2024

Excellent app and fast support. Loved the way I was handled as a customer. Highly recommended.

Audiophile Junction
India
12 minutes using the app
Nova Apps replied September 1, 2024

Thank you for the high recommendation! We're thrilled you loved the support and had a great experience. We appreciate your feedback!
- Kevin & Nova Apps Team

August 21, 2024

Really nice application, Quick respond from customer service

Montéclo
Hong Kong SAR
35 minutes using the app
Nova Apps replied August 22, 2024

Thank you for the kind words! We're glad you're enjoying the app and our quick service. 😊
- Kevin & Nova Apps Team

September 2, 2024

Michele was very helpful. She patiently explained each step and waited for me to complete them.

Aviary Artistry
Türkiye
About 1 hour using the app
Nova Apps replied September 4, 2024

Thank you for sharing your experience! We're glad to hear she was helpful and patient. We appreciate your feedback and are here whenever you need support!
- Kevin & Nova Apps Team

October 3, 2024

MÜSTERİ TEMSİLCİNİZ GAYET BAŞARILI ŞEKİLDE YARDIMCI OLDU. ÇOK TEŞEKKÜR EDİYORUM.

Hawk Knife
Türkiye
Almost 2 years using the app
Nova Apps replied October 4, 2024

Bunu duyduğuma çok sevindim! Nazik sözleriniz için teşekkürler ve ne zaman ihtiyacınız olursa buradayız. 😊
- Kevin & Nova Apps Team

October 30, 2024

Alex was incredibly efficient in assisting me today. The app is very helpful and free. Recommended

Buddha's Flowers
United Kingdom
40 minutes using the app
Nova Apps replied November 4, 2024

Thanks for the recommendation! We're glad you found the app helpful and our support efficient.
- Kevin & Nova Apps Team

June 7, 2024

Jon assisted me with everything, He made it seem so easy and quick, Loved it

Bonjour 👋 Green - Shop For Your Garden
India
3 months using the app
Nova Apps replied June 10, 2024

We're thrilled we could make things easy and quick for you! Thanks for choosing us and for your kind words! 😊👍
- Kevin & Nova Apps Team

July 24, 2024

Faster respons and help would be impossible to find. Extremly happy with the support I got. Thanks alot!

Barnskor
Sweden
About 7 hours using the app
Nova Apps replied July 25, 2024

Thank you for the awesome review! We're thrilled you had such a great experience with our support team. We're here anytime you need us!
- Kevin & Nova Apps Team

Edited July 16, 2024

They helped me with the issue that I had .

Trendy Chickas Boutique, LLC
United States
7 days using the app
Nova Apps replied July 12, 2024

Happy to assist! Let us know if there's anything else we can help with in the future.
- Kevin & Nova Apps Team

July 21, 2024

This app working perfectly. Easy setup and very efficent. Izzy a great communicator and she is very helpful if you need help to customozie your currency software. She is doing amazing and I am very grateful that she helped me during the proccess. Thank you again Nova, wish you best and keep going.

My Store
Spain
22 minutes using the app
Nova Apps replied July 23, 2024

Thank you for the wonderful review! We're thrilled to hear the app is working perfectly for you. Our team will be delighted with your kind words. We're here if you need anything else!
- Kevin & Nova Apps Team