Reviews (11,416)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its excellent customer support and powerful automation features that simplify dropshipping tasks such as product imports, order fulfillment, and inventory management. They value the user-friendly interface, advanced product research tools, and the ability to integrate with multiple suppliers, which boosts inventory diversity and eases multi-channel operations. Continuous updates and educational resources like tutorials and webinars further enhance their experience.
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easy to use and very helpful
Hi "My Store",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team
this app is amazing, the ease to import products to your store makes online managing a breeze
Hi "Fur Family Co",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
Im pretty new to dropshipping but so far auto ds is super helpful in getting things going on the right direction
Hi "NICHE UNLIMITED"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team
I love the products autods has.
Hi "My Store" ,
Thank you for your support and for choosing our service.
We're delighted to have met your expectations, and we look forward to continuing to serve you in the future.
Your satisfaction is our top priority, and we're here to ensure your experience remains exceptional.
Thank you again for your feedback!
AutoDS Team
Exelente y muy intuitiva pagina para hacer drogchiping, la recomendaria 100%.
Hi "Mi tienda",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
GREAT EASY TO USE
Hi “Silver hive”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface!
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊
Thanks again for supporting our business.
AutoDS Team
Excellent customer service. Nothing to say. Fast assistance and response within 24 hours. I totally recommend it. thank you AUTO DS
Hi "Pomme Rainette"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team
It's been great and super easy to set everything up.
Hi "My Store",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
Update: AutoDs contacted my store through WhatsApp after seeing my review. They offered to refund my balances, invited me to try their service again with some assistance on managing fees, and offered me 1 month of free service with personal 1 on 1 service for questions on WhatsApp. I waited to update this review for the refunds to clear and am considering trying them again - the refunds took my 1-star review to a 3-star review and will be upgraded to a 5-star If I try them again and have a better experience.
My experience with AutoDS has been overwhelmingly negative due to a variety of issues related to cost, hidden fees, and poor customer support.
Cost Issues:
High Subscription Costs: The platform requires users to pay substantial monthly or yearly subscription fees. Even with these payments, many essential features remain locked behind additional paywalls.
Additional Charges: Key features like AI rewrites of product descriptions and automatic order fulfillment require purchasing additional tokens. This makes the overall cost of using AutoDS significantly higher than initially expected.
Managed Balance Requirements: Users must maintain a managed balance to cover each order. In my case, I was charged over ten times the cost of a product due to various hidden fees. These fees are mentioned in the agreement but are buried deep, making them easy to overlook until it’s too late.
Customer Support:
Automated and Unhelpful: The customer support chat is primarily AI-driven, directing users to submit tickets without providing meaningful assistance. When I sought clarification about the overcharge, the response was dismissive, citing "taxes and fees" without providing a detailed breakdown.
Non-Refundable Balances: None of the balances on the platform are refundable, turning it into a money pit with so many hidden costs and fees that maintaining competitive pricing is nearly impossible unless you sell at a loss.
Conclusion:
Due to the combination of high costs, hidden fees, and inadequate customer support, I cannot recommend AutoDS to anyone. It has proven to be an unsustainable and frustrating experience.
Hi "Economic Choice Goods",
Thank you for updating your review and for giving us the opportunity to address your concerns. We’re glad we could assist you and provide a resolution through our WhatsApp support.
We look forward to the possibility of serving you again and working towards earning that 5-star review.
If there’s anything more we can do, please don’t hesitate to reach out.
AutoDS Team
5 star
Hi "My Store",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team