Reviews (11,294)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its strong customer support, especially highlighting personalized help from team members like Dorina. It simplifies dropshipping by automating product sourcing, order fulfillment, and monitoring prices and stock levels in real time, allowing merchants to focus on scaling their businesses. The interface is user-friendly, suitable for those without technical skills, and integrates smoothly with major suppliers such as Amazon, Walmart, and AliExpress. The app also provides robust product research tools and detailed analytics to support informed decision-making, along with educational resources like tutorials and webinars to keep users informed on industry trends and best practices.

October 15, 2024

amazing!

Semplicia
Italy
About 21 hours using the app
AutoDS Dropshipping Tools replied October 16, 2024

Hi "Semplicia"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team

June 21, 2024

Great experience using AutoDS with Shopify! So seamless and automated - it's a no-brainer!

Rizz Drops
United States
14 days using the app
AutoDS Dropshipping Tools replied June 22, 2024

Hi "Rizz Drops",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

June 30, 2024

great spot to shop for your great prices!

JINKY GADGETS
United States
About 1 month using the app
AutoDS Dropshipping Tools replied July 2, 2024

Hi "JINKY GADGETS",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

Edited October 29, 2024

EDIT: Once I published this review, I have a direct connection through Whatsapp to a specific agent. Dorina is awesome and extremely responsive. I would have no problem updating to a 5 star had this happened from the beginning.

BLUF: Amazing and robust platform, but if you need customer service, good luck!
I started a shop 3 months ago and was working well, but their customer service is subpar by any standard. I have used them since the opening of the shop and tested them, CJDropshipping, USADrop and Zendrop, which they all have their pros and cons, but settled with AutoDS. When everything is working, it is amazing, but when you have a quick question or need customer support, you end up waiting days for a reply which they announce would be within 24 hours. I am currently exploring other platforms, since I had some errors and could not get a timely answer and ended up sourcing the product myself.

TrendiVerse
United States
10 months using the app
AutoDS Dropshipping Tools replied May 17, 2024

"Hi "TrendiVerse",
Thank you for your feedback.
I’m sorry you weren’t pleased with our customer service.
However, it’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across.
Please contact us at dorina@autods.com
We would be glad to address all your concerns!
Have a great day!
AutoDS Team

September 2, 2024

Its good.

My Store
Germany
6 days using the app
AutoDS Dropshipping Tools replied September 4, 2024

Hi "My Store",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team

June 13, 2024

It's amazing. It's everything you have in one place.

Grad Vibe
Philippines
30 days using the app
AutoDS Dropshipping Tools replied June 16, 2024

Hi “Grad Vibe”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface!
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊
Thanks again for supporting our business.
AutoDS Team

May 13, 2024

Another review about customer service: They are very helpful and encouraging. They can be with you for hours on end, though it makes you feel a bit bad. Excellent Team!

Épris
United States
About 2 months using the app
AutoDS Dropshipping Tools replied May 15, 2024

Hi "Épris"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

May 26, 2024

It is very convenient and makes everything more easier.

My Store
Kenya
5 months using the app
AutoDS Dropshipping Tools replied May 28, 2024

Hi "My Store",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

Edited August 26, 2024

A bug prevented my auto-orders from working and when I contacted support their responses weren't the easiest to read nor the most helpful. I was also told there was no ETA on when the developers would get back to me.

UPDATE: Lior (the CEO) reached out to me personally and we got on a call to discuss my issues. He then put me in a group chat with Dorina, the QC manager, and we have been in consistent liaison in order to resolve these issues. I haven't had a successful auto-order yet but these two have been very receptive and supportive to me. I was also offered three months' complimentary service for the inconvenience.
Changed rating to 4 stars and this will be 5 once I verify the system is fully working.
Many thanks!

UPDATE 2: I achieved a successful auto-order and the lack of GBP currency conversion is the only remaining significant issue in mind right now. However I must say again that Lior and Dorina's commitment to my experience being the best it could be is highly appreciated.

Forbidden Fountain
United Kingdom
2 months using the app
AutoDS Dropshipping Tools replied May 28, 2024

Hi “Forbidden Fountain”!
Thanks for sharing your feedback.
We are sorry to hear you’re having difficulties with the automation of your orders.
Your satisfaction is important to us and we look forward to getting this resolved for you quickly!
AutoDS Team

July 18, 2024

Muy buena app para comenzar con el dropshipping, la recomiendo a todos, muy cómoda y rápida.

Prime Total Store
Spain
About 1 month using the app
AutoDS Dropshipping Tools replied July 20, 2024

Hi "Prime Total Store" ,
Thank you for your support and for choosing our service.
We're delighted to have met your expectations, and we look forward to continuing to serve you in the future.
Your satisfaction is our top priority, and we're here to ensure your experience remains exceptional.
Thank you again for your feedback!
AutoDS Team