Reviews (11,422)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and powerful automation features that simplify dropshipping tasks such as product imports, order fulfillment, and inventory management. They value the user-friendly interface, advanced product research tools, and the ability to integrate with multiple suppliers, which boosts inventory diversity and eases multi-channel operations. Continuous updates and educational resources like tutorials and webinars further enhance their experience.

June 4, 2024

Really nice platform to start your dropshipping, highly recommended!

Dyvinia
Spain
About 1 month using the app
AutoDS Dropshipping Tools replied June 6, 2024

Hi "Dyvinia"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team

September 21, 2024

Love Autods

ZIERLICH
United States
About 7 hours using the app
AutoDS Dropshipping Tools replied September 23, 2024

Hi "ZIERLICH" ,
Thank you for your support and for choosing our service.
We're delighted to have met your expectations, and we look forward to continuing to serve you in the future.
Your satisfaction is our top priority, and we're here to ensure your experience remains exceptional.
Thank you again for your feedback!
AutoDS Team

June 19, 2024

Great app, great products and easy to use!

Peak Performance Plaza
United States
3 months using the app
AutoDS Dropshipping Tools replied June 22, 2024

Hi "Peak Performance Plaza",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

September 16, 2024

Fácil de trabalhar

Essential Acessories
United States
About 2 months using the app
AutoDS Dropshipping Tools replied September 18, 2024

Hi "Essential Acessories",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

Edited June 7, 2024

Good app for beginners and user friendly. Ive come across some issues with fulfillment and tracking which im still learning how to navigate and hoping to find a solution. Great for sourcing/importing products, however the fulfilled by AutoDS has been difficult, with delays in updating order status , i.e: shipped/delivered. Customer support responds after 24 hours, and there has been instances where they may not respond for the follow-up questions.
Another issue that has come up is that per support staff, the shipped status will only be updated as it nears the estimated delivery date? Will need more clarification on this since this will affect multiple selling platforms policies.

Update:

Updating my review from 2 to 4 stars.

After my last review, I decided to shop around for other fulfillment platforms however I still ended up going back to AutoDS due to its vast list of suppliers and ease of import. I was able to fix my initial problem with the shipping and tracking by sourcing another supplier. There are still some delays with updating order statuses based on the tracking information, but they're usually quick with ordering and providing the tracking number which is good.

Fulfilled by AutoDS program is a great program, and it really does do all the work for you, so if you'd like to be a little more hands on like me, it can be difficult at first as I wanted to update the order statuses by myself when there is a shipping update, or check if the tracking number has been provided, checking on return status etc. It just took some time to get used to.

Also, Dorina was a really big help and she went above and beyond to make sure to address any issues/concerns that I have and assist with me any AutoDS platform questions. I really appreciate all the help!

AloraAmazon Supplies
United States
About 2 months using the app
AutoDS Dropshipping Tools replied May 17, 2024

Hi "AloraAmazon Supplies",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We will be glad to help you with any concerns you have!
AutoDS Team

July 19, 2024

i like how everything is so accesible and it makes it so easy for me and other dropshippers to make their stores and add to store automatically

My Store
Jamaica
15 minutes using the app
AutoDS Dropshipping Tools replied July 20, 2024

Hi “My Store”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface and our automation services.
We will keep on improving our tool and implant new features for our precious customers!

Thanks again for supporting our business, it truly means a lot to our team!
AutoDS Team

June 22, 2024

Very helpful support team!

Adams Allsorts
United Kingdom
About 1 year using the app
AutoDS Dropshipping Tools replied June 27, 2024

Hi "Adams Allsorts"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

July 9, 2024

Le meilleur outil pour creer une boutique dropshipping de nos jours. Très utile.

VYPER.OFF
France
2 months using the app
AutoDS Dropshipping Tools replied July 12, 2024

Hi “VYPER.OFF”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team

September 8, 2024

Adrian Saenz me lo enseño y es una pasada

My Store
Spain
2 days using the app
AutoDS Dropshipping Tools replied September 10, 2024

Hi "My Store",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team

July 3, 2024

so easy and perfect>>>>>>

LOOTREX
Saudi Arabia
About 2 months using the app
AutoDS Dropshipping Tools replied July 8, 2024

Hi "LOOTREX",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team