Reviews (11,309)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its strong customer support, especially highlighting personalized help from team members like Dorina. It simplifies dropshipping by automating product sourcing, order fulfillment, and monitoring prices and stock levels in real time, allowing merchants to focus on scaling their businesses. The interface is user-friendly, suitable for those without technical skills, and integrates smoothly with major suppliers such as Amazon, Walmart, and AliExpress. The app also provides robust product research tools and detailed analytics to support informed decision-making, along with educational resources like tutorials and webinars to keep users informed on industry trends and best practices.

July 25, 2024

buena aplicacion para iniciar en el dropshipping buenas informaciones buen equipo de ayuda plataforma intuitiva

Mi tienda
Chile
1 day using the app
AutoDS Dropshipping Tools replied July 28, 2024

Hi "Mi tienda",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team

Edited May 22, 2024

Thank you Despoina
You help me to fix my problem easily
Thanks for Auto DS team, Specially with the super support team .. 5*

YORA Boutique
Kuwait
About 1 month using the app
AutoDS Dropshipping Tools replied May 15, 2024

Hi "YORA Boutique",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

December 8, 2023

AutoDS is a perfect app for dropshipping with your Shopify store and you are importing products from Amazon & Aliexpress.
I have the starter 500 plan and for me it helps greatly with pricing automation and stock monitoring while keeping my margins.

The app has had some bugs but all have been resolved now with the help of Dorina their quality control manager & i give her 5 stars for her help.
Dorina has been patient and empathetic towards me and my business needs and any issues she could not resolve herself has been escalated to be resolved quickly so my business runs smoothly.

I recommend AutoDS to anyone dropshipping with a Shopify store

Toy Box Treasures
Australia
11 months using the app
AutoDS Dropshipping Tools replied December 11, 2023

Hi "Toy Box Treasures"!
Thank you so much for taking the time to write us a review!
Your kind words mean a lot to us, and we are thrilled to hear that we were able to provide you with a great experience.
If there is anything else we can assist you with, please don't hesitate to reach out to us.
Thank you for choosing to work with us, and we hope to hear from you again soon.
AutoDS Team

July 18, 2024

great

Fundamental Needs
Sweden
About 1 month using the app
AutoDS Dropshipping Tools replied July 20, 2024

Hi "Fundamental Needs" ,
Thank you for your support and for choosing our service.
We're delighted to have met your expectations, and we look forward to continuing to serve you in the future.
Your satisfaction is our top priority, and we're here to ensure your experience remains exceptional.
Thank you again for your feedback!
AutoDS Team

April 24, 2024

A great tool for Dropshippers, saved me a lot of time and when i had an issue, i've received amazing assistance from live-support agent Rizza Jean.
Worth every penny!

FurtopiaPets
Czechia
4 months using the app
AutoDS Dropshipping Tools replied April 26, 2024

Hi “FurtopiaPets”!
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that Rizza Jean was able to resolve your issue quickly!
We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊
Thanks again for supporting our business.
AutoDS Team

December 4, 2023

I love the platform however the tracking numbers dont seem to update the customer’s with a tracking email. When I contacted support I received a answer that to unfortunately did not make any sense. That said i found a manual work around. Also i have an order that was placed a week ago and the product says that it was ordered from amazon prime but i still havnt received a tracking number. Very strange cuz I ordered the same product through amazon through my wife’s personal account and it shipped immediately. Im wondering what the latency issue is with auto ds auto order feature???

Yurspot
United States
11 months using the app
AutoDS Dropshipping Tools replied December 7, 2023

Hi “Yurspot”!
Thanks for sharing your feedback.
We are sorry to hear you’re having difficulties with tracking update.
Your satisfaction is important to us and we look forward to getting this resolved for you quickly!
Please reach out to our support by opening a ticket here:
https://share.hsforms.com/12QideNaERCqYuntNVs678g46by0
We will be glad to help you with any concerns you have.
AutoDS Team

September 13, 2024

great and smooth app

My Store
Canada
5 minutes using the app
AutoDS Dropshipping Tools replied September 15, 2024

Hi "My Store",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

November 3, 2024

muy buena

Mi tienda
Panama
5 days using the app
AutoDS Dropshipping Tools replied November 5, 2024

Hi "Mi tienda",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

Edited June 4, 2024

Unfortunatelly this app gave me errors always with the only order I tried to do.
The last was about wrong address, but the address was completelly right! 3 times different errors and one order made 26th of may yet not elaborated.

AutoDS asks you to do a good review to give you credits, so I don't really believe in much of those nice reviews here.

I putted 50€ of credit and let's see If I can get it back, than I will cancel my account.

Good Lucky!

--------------------------------

UPDATE:

The CHAT never works, so I opened a ticket with them. They was tempestive to answer me by my refund request, BUT my balance was 50 EURO and they refund me only 42,50 DOLLARS.

I asked my 11€ back, as once you put money in there, I had to put 52,50€ due to taxes and my balance was 50€ anyway...

So only to TRY this AWFUL tool, I lost 13,50€ - Not a really ammount but mine.

I hope they fix it, than never more AutoDS

--------------------------

UPDATE

They contacted me and gave me the other part of the money.
For the app I give 1 star, for the aim to solve the problem, 4 stars.

Average 2 stars.

The positive part is that i felt an effort from them to improve their reputation solving the problem of money.

For the others problems I don't know if it was fixed once I stopped to use the platform.

Paradea
Italy
4 days using the app
AutoDS Dropshipping Tools replied May 28, 2024

Hi "Paradea",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Looking forward to your reply!
AutoDS Team

April 18, 2024

Cant explain enough how good auto ds platform for beginner like me who dont do research or reading is my thing. but through auto ds its a great and easy to understand platform. Congratulations to all the team. Thank you for putting all this together.

Myluxurypets.Store
United States
27 days using the app
AutoDS Dropshipping Tools replied April 21, 2024

Hi “Myluxurypets.Store”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team