Reviews (11,413)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and powerful automation features that simplify dropshipping tasks such as product imports, order fulfillment, and inventory management. They value the user-friendly interface, advanced product research tools, and the ability to integrate with multiple suppliers, which boosts inventory diversity and eases multi-channel operations. Continuous updates and educational resources like tutorials and webinars further enhance their experience.

October 21, 2024

Best service out there!! They helped with everything

ThePositiveHoodie
United States
AutoDS Dropshipping Tools replied October 23, 2024

Hi "ThePositiveHoodie"!
Thank you so much for taking the time to write us a review!
Your kind words mean a lot to us, and we are thrilled to hear that we were able to provide you with a great experience.
If there is anything else we can assist you with, please don't hesitate to reach out to us.
Thank you for choosing to work with us, and we hope to hear from you again soon.
AutoDS Team

Edited June 27, 2024

Adding another star, almost entirely for Dorina, who has helped me so much. Without her, I'd never be able to process a basic order. Thank you Dorina!
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Adding an extra star for Dorina, who has been extremely attentive and helpful.

Still, heed my warning, no matter who you signup with:

1- Nothing is "automatic."
(!New!) 1a- Orders cancelled by suppliers with no notice or reason given.
2- Expect problems. & there are exceptions to everything.
3- Don't believe a word of marketing, esp. Shopify's drivel (trust me, I worked in Marketing for a few companies and wrote this stuff).
4- ChatGPT 4 is excellent at generating apology emails to customers.
5- Thank the heavens I haven't started marketing my site yet. I guess, deep down, I knew to expect issues. And wow... was I right.

I'll continue to adjust star ratings as things progress.

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Pure, buggy garbage. Can I give it 0 stars?

Avoid. Avoid. Avoid.

Half my orders end up in "error" state, and when I ask why, I get the standard ".... the order was cancelled by the supplier or customer (whatever that means)," and/or "we have no control over anything" (that much is clear). If (and this is rare) an order actually ships, the shipping times are pretty abysmal. There is literally no useful support.

In summary, a lot of big promises, and massive under delivery. I'm actively trying to find a competent replacement, but my fear is that this is as good as it gets (which leads to bigger questions about "the side hustle." Who is this really benefitting anyway?... hmmm...").

Shopify and AutoDS have turned my initial excitement and exuberance into a daily, dread-filled check of my email and Shopify balance, followed by a slew of apology emails to customers and discount codes they'll probably never user, because their initial experience was so poor (and so out of my control).

I would do anything to start over again with a completely different infrastructure. I can't believe I'm going to have to start PAYING these people money soon, unless I just pull the plug, of course.

Luscious Skin Care
United States
5 months using the app
AutoDS Dropshipping Tools replied March 17, 2024

Hi "Luscious Skin Care",
Thank you so much for your kind words and for adding another star to your review!
We're thrilled to hear that Dorina has been able to assist you so effectively. Your satisfaction is our top priority, and we will continue to strive for excellence in providing you with the best service possible.
AutoDS Team

August 12, 2024

Newbie friendly

Merchantory
United States
About 2 hours using the app
AutoDS Dropshipping Tools replied August 14, 2024

Hi "Merchantory"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team

March 6, 2024

Although I have just started using this it has been very easy. There are a lot of products to choose from. it is easier to import the products to my store than other ones have been.

Extension of a Dream
United States
3 months using the app
AutoDS Dropshipping Tools replied March 8, 2024

Hi "Extension of a Dream"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team

February 8, 2024

AutoDS has been extremely helpful and has made it much easier to build my online business. I am very excited to come back to this forum and update anyone who wishes to know about my experience with AutoDS. I had my first sell today and AutoDS is currently in progress of fulfilling my order! I would recommend this to anyone who wished to start dropshipping or using shopify in general!

Amped
United States
29 days using the app
AutoDS Dropshipping Tools replied February 12, 2024

Hi "Amped"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team

May 13, 2024

AutoDS’s professional live chat promptly resolved my issue, ensuring my first successful sale in dropshipping by helping me with issue. Angelica, one of their helpful team members, demonstrated kindness and patience.

astroCed
United Kingdom
8 months using the app
AutoDS Dropshipping Tools replied May 17, 2024

Hi “astroCed”!
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us — and we agree, Angelica is truly a Joker to have on our team!
She will be delighted to hear that you enjoy working with her, so we will pass the word along 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

July 21, 2024

Muy bien, me gusta como la tecnologia moderna pueda ayudar cada persona hoy en dia

My Store
Italy
11 days using the app
AutoDS Dropshipping Tools replied July 23, 2024

Hi “My Store”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team

June 15, 2024

very easy to use

My Store
United States
About 2 months using the app
AutoDS Dropshipping Tools replied June 19, 2024

Hi "My Store",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

May 24, 2024

Very convienient and i love the design of the website

Purrfection
Singapore
About 1 month using the app
AutoDS Dropshipping Tools replied May 27, 2024

Hi "Purrfection",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

January 11, 2024

I've been using AutoDS for my dropshipping needs, and I couldn't be more satisfied with the results. The platform streamlines the entire process, making it incredibly efficient and user-friendly. The automation features have saved me valuable time, allowing me to focus on scaling my business.

One standout feature is the product management system, which helps me keep track of inventory, prices, and product availability across multiple platforms seamlessly. The integration with various marketplaces is seamless, making it a versatile tool for anyone involved in dropshipping.

EverLove
United States
About 2 months using the app
AutoDS Dropshipping Tools replied January 15, 2024

Hi “EverLove”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team