Reviews (11,406)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and powerful automation features that simplify dropshipping tasks such as product imports, order fulfillment, and inventory management. They value the user-friendly interface, advanced product research tools, and the ability to integrate with multiple suppliers, which boosts inventory diversity and eases multi-channel operations. Continuous updates and educational resources like tutorials and webinars further enhance their experience.

October 29, 2024

I have had a great exprience with Auto Ds. It makes managing my dropshipping store so much easier and efficient

EarthLuxeShop
South Africa
2 days using the app
AutoDS Dropshipping Tools replied October 30, 2024

Hi "EarthLuxeShop",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

September 1, 2024

Simplified process, easy to understand. Excited to get going dropshipping

Beloved Bags
United Kingdom
5 days using the app
AutoDS Dropshipping Tools replied September 3, 2024

Hi "Beloved Bags"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team

October 31, 2024

Very happy with AutoDS

Marizoa
Australia
2 months using the app
AutoDS Dropshipping Tools replied November 3, 2024

Hi "Marizoa",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team

July 21, 2024

Ease of use and great product choices. This is my first shopify store an AutoDS has made the process smooth and easy

Echo Driven
United States
About 1 month using the app
AutoDS Dropshipping Tools replied July 23, 2024

Hi "Echo Driven"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team

July 20, 2024

Great customer support. Walked me through step by step how to fix a problem I was having and even sent screenshots to show me what to do. Very grateful for all the help.

Gidgets and Gadgets
United States
26 days using the app
AutoDS Dropshipping Tools replied July 22, 2024

Hi "Gidgets and Gadgets"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

August 21, 2024

I was helped by really great customer service :)

HoloTrance
New Zealand
About 1 month using the app
AutoDS Dropshipping Tools replied August 25, 2024

Hi "HoloTrance"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

July 17, 2024

The platform has been straight forward to setup and customer service was very helpful when I needed help.

My Store
United States
2 months using the app
AutoDS Dropshipping Tools replied July 19, 2024

Hi "My Store"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

July 22, 2024

Absolutely terrible service. Please stay far away from this platform. We are switching to Zendrop because we've heard much better things. Here are the problems we've encountered:

1. Our store has disconnected from the platform multiple times. Customer Service was super unhelpful.
2. Orders supposedly automatically placed by AutoDS, however, it kept having errors, and we received 0 notification about it. Customers placed orders and the AutoDS system failed to fulfil those orders despite us adding a $500 managed balance. For some odd reason we had 0 auto order credits. Which makes zero sense. What's the point of adding a $500 managed balance when that results in 0 auto order credits? I don't understand.
3. WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED. THEY NEVER OFFER SOLUTIONS. THEY'VE NEVER ONCE SOLVED ANY PROBLEMS OF OURS.

Stay far away from this platform. How it has a 4.9 star overall rating is beyond me.

CLICK MY CART
Canada
3 months using the app
AutoDS Dropshipping Tools replied July 25, 2024

Hi "CLICK MY CART",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
AutoDS Team

October 12, 2024

incroyable le service rapide

NoWAY
France
2 months using the app
AutoDS Dropshipping Tools replied October 13, 2024

Hi "NoWAY",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team

September 1, 2024

Auto DS is an awesome app! I would recommend it to anyone getting in to dropshipping.

TechLinkUp
United States
17 days using the app
AutoDS Dropshipping Tools replied September 3, 2024

Hi "TechLinkUp",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team