Reviews (10,885)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the exceptional customer support, especially noting staff members like Dorina for their helpfulness. The platform is praised for its automation capabilities that simplify product imports, price and stock monitoring, and order fulfillment, enhancing operational efficiency. Its user-friendly interface suits merchants of all tech levels, and the comprehensive product research tools, including the Product Finding Hub, are highlighted as crucial for identifying trending products and gaining marketing insights. Merchants also value the seamless integration with multiple suppliers such as AliExpress and Amazon, and real-time inventory and pricing updates that help maintain accurate stock levels. The platform offers valuable educational resources like tutorials and webinars, which are beneficial for newcomers to dropshipping. Additionally, advanced analytics and reporting tools help track sales performance and inform decision-making. Flexible and cost-effective subscription plans cater to various business sizes, and regular updates and new features keep the platform competitive.

Edited April 23, 2023

I was having a challenge in importing items from AliExpress sourced from US suppliers. Then Mechelle was kind and patient enough to show me on how to do it. Excellent support and customer service indeed. Thank you. :)

04/23/2023

I thank Yuval for helping in getting the necessary refunds.

Smart and Easy Living
United States
7 months using the app
AutoDS Dropshipping Tools replied September 28, 2022

Hi “Smart and Easy Living”!
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that Mechelle was able to answer all of your questions!
We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊
Thanks again for supporting our business.

AutoDS Team

August 8, 2023

good

Seasons Fresh
Canada
10 days using the app
AutoDS Dropshipping Tools replied August 15, 2023

Hi "Seasons Fresh",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

July 1, 2023

som rad za tuto aplikaciu dufam že sa my bude dariť začinam z dropshipingom a som zvedavy ako to pojde ale zatial odporučam

CoolGadgets
Slovakia
10 days using the app
AutoDS Dropshipping Tools replied July 2, 2023

Hi "CoolGadgets"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team

October 12, 2023

I'm giving it a 4 star because with this app, I can easily source and import products to my store, I also do not have to go through the stress of fulfilling orders, the app does all that, and it's quite easy to use. The support team, though they are quick to respond to issues, and are quite patient, seem to rely too much on automation and do not seem efficient enough in resolving issues, they should learn more about solving issues that have to do with automation.

Vital Beauty Pro
United States
7 months using the app
AutoDS Dropshipping Tools replied October 14, 2023

Hi “Vital Beauty Pro”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We hope you’ll visit us again soon so that we can deliver the exceptional service you expected.
AutoDS Team

October 17, 2023

Its a good app overall, But they should reconsider their prices too. A bit expensive as other alternatives are available. Still if u are not a startup store its value for money

My Store
Poland
9 days using the app
AutoDS Dropshipping Tools replied October 19, 2023

Hi "My Store",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

Edited April 7, 2023

It was confusing to understand exactly what is being offered but the Auto-DS chatter (Shalauddin) helped me by having patience and answering my questions and clarifying my confusion.
I do feel that some things need to be fully explained for a newcomer like myself, but we got through it.
Newcomers understand that you need to purchase separate plans for each Store platform you plan to sell on (Amazon, Shopify,etc) and there is full fulfillment on some platforms and not all.
So basically you purchase 2 plans (Starter & Auto Order) per store for the full fulfillment services being offered.

GoodiesbyTrish
United States
9 days using the app
AutoDS Dropshipping Tools replied April 9, 2023

Hi “GoodiesbyTrish”!
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us.
We will pass the word to Shalauddin and our customer service team to let them know you enjoy working with them. They are always here to solve any of your problems!
Please feel free to contact us again if you need more help 😊
AutoDS Team

June 19, 2023

I would 10/10 times recommend the online chat help. They are very fast with helping you with whatever you need help with. I had a problem and a few questions and they helped me resolve my problems and answer my questions in under a minute. I got the answers I needed and I was sent on my way.

AirTracer
United States
9 days using the app
AutoDS Dropshipping Tools replied June 20, 2023

Hi "AirTracer"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

May 29, 2023

Very helpful and understanding, helped resolve issues very quickly, great experience. Must use tool for your shopify or dropshipping store

Luna Lights
United States
9 days using the app
AutoDS Dropshipping Tools replied May 30, 2023

Hi "Luna Lights"!
Thank you so much for taking the time to write us a review!
Your kind words mean a lot to us, and we are thrilled to hear that we were able to provide you with a great experience.
If there is anything else we can assist you with, please don't hesitate to reach out to us.
Thank you for choosing to work with us, and we hope to hear from you again soon.
AutoDS Team

September 4, 2023

Best dropshipping app for automation.

HOMIZONE
United Kingdom
9 days using the app
AutoDS Dropshipping Tools replied September 7, 2023

Hi “HOMIZONE”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team

May 29, 2023

Best experience I've had so far with a drop shipping service! thank you again for all the help you guys have done.

RabbleRouser
United States
7 months using the app
AutoDS Dropshipping Tools replied May 30, 2023

Hi "RabbleRouser"!
Thank you so much for taking the time to write us a review!
Your kind words mean a lot to us, and we are thrilled to hear that we were able to provide you with a great experience.
If there is anything else we can assist you with, please don't hesitate to reach out to us.
Thank you for choosing to work with us, and we hope to hear from you again soon.
AutoDS Team