Reviews (10,927)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the exceptional customer support, especially noting staff members like Dorina for their helpfulness. The platform is praised for its automation capabilities that simplify product imports, price and stock monitoring, and order fulfillment, enhancing operational efficiency. Its user-friendly interface suits merchants of all tech levels, and the comprehensive product research tools, including the Product Finding Hub, are highlighted as crucial for identifying trending products and gaining marketing insights. Merchants also value the seamless integration with multiple suppliers such as AliExpress and Amazon, and real-time inventory and pricing updates that help maintain accurate stock levels. The platform offers valuable educational resources like tutorials and webinars, which are beneficial for newcomers to dropshipping. Additionally, advanced analytics and reporting tools help track sales performance and inform decision-making. Flexible and cost-effective subscription plans cater to various business sizes, and regular updates and new features keep the platform competitive.
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They have been helpful and updating me daily with tips to start as a beginer and that really motivated me. The support team also replies promtly. I am happy so far so good
Hi “Pretty Fave”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team
Still learning to upload my products but all looks good so far and looking for a bit more support from your support team.
Hi “Coolmix NYC”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team
Responsive and helpful. Thank you for supporting my questions to do with shipping from China using DHgate
Hi "Replika Shirts"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team
good customer service. Krizza was excellent.
will see how it goes with importing products to your store etc.
Hi “Cloud Carts”!
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that Krizza was able to provide you with exceptional service!
We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊
Thanks again for supporting our business.
AutoDS Team
I was charged even though I canceled my subscription, but later I had this problem resolved. other than that everything is good
Hi "TheMalikoStore",
Thank you so much for taking the time to write this feedback to us.
We are trying to improve continually, and we are more than happy to listen to your potential suggestions.
Please feel free to contact us.
AutoDS Team
i don't need to stress anymore for manual dropshipping. Auto DS got me covered
Hi "Vinks International",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
Easy to install and set up. Great way to manage products and easy to automate my store. I watched several videos and those were also very helpful.
Hi “MachoCharm”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team
Update: they emailed me to ask how they could make me happy. They offered to refund me. I accepted and agreed to take down this review, just as a courtesy on my part. Yuval was so thankful because she said it impacts her job performance. Then she proceeded to email me EVERY. SINGLE. DAY. begging me to do it. I told her she could expect it in 7-10 business days, the same time they gave for my refund to show up. She would not stop harassing me even though I asked her to stop and assured her I would take down the review. Bear in mind I was not obligated to do this, I was still only doing this as a courtesy since they offered me a refund. While I did receive my refund, I also received an email today in which they allege they will be suing me for defamation! That's it. That's the last straw. If she had just kept her mouth shut and left me alone and stopped harassing and threatening me, this review would be gone by now. But dear reader, I think it's important that I keep it up for you so you can read the full truth. This company behaves so bizarrely and harassing you via email seems to be a normal thing for them, from rep to rep. (Ignore their reply to me -- this occurrence clearly IS indicative of how things are run there.) I'd run, don't walk.
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I needed to cancel and couldn't even access my dashboard on this app. I'm still technically subscribed but it keeps prompting me to subscribe. I am unable to cancel my account and if I were still using it and coming to manage my account, I would also be unable to do so. This makes it a worthless money-suck. Your products and inventory would just be sitting there helpless while they continuously ask you to subscribe again. I did message customer service about cancelling and they continued trying to funnel and upsell me 3 times. It was clear they were not listening because each time I explained my situation and they didn't respond to that at all, just the form letter upsell techniques. This whole experience makes me feel a bit scammy about them.
Hi "Luxx Life",
We’re sorry to hear that you weren’t satisfied with our service.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards.
We will be glad to help you with any concerns you may have!
AutoDS Team
Clear interface, very easy to use and loads of helpful tutorials for first timers. I recommend them.
Hi “Piquant Pantry”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface and our features such as the Academy!
We will keep on improving our tool and implant new features for our precious customers!
Thanks again for supporting our business, it truly means a lot to our team!
AutoDS Team
It's a good app, but sometimes it doesn't sync my products well with shopify.
Hi “Nowara”!
Thanks for sharing your feedback.
We are glad that you are enjoying our platform but we are sorry to hear you’re having difficulties with the synchronization of your products.
Your satisfaction is important to us and we look forward to getting this resolved for you quickly!
Please reach out to our support by opening a ticket here:
https://share.hsforms.com/12QideNaERCqYuntNVs678g46by0
Our customer service are always here to solve any of your problems :)
AutoDS Team