Reviews (2,505)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective post-sale communication, which enhances customer satisfaction and boosts sales. It is easy to use, featuring impactful SMS marketing tools and versatile email templates. The app is also noted for its excellent customer service and smooth integration with existing systems. Merchants appreciate its robust functionality and reliable support, making it a valuable tool for email marketing.

April 19, 2020

I have not gone live with the app yet because I have been trying to figure it out. I spent hours yesterday and I think I finally understand how to use triggered messages vs. regular messages. All the other features are fairly simple to set up. and seam to be working fine. Once I go live I will come back here with a follow up review.

Nomad Roasters
United States
20 days using the app
May 1, 2022

While the support chat feature is nice and the agents helpful, I found most of the options for this app limited. You are unable to customize the pop up to change the content requests. I cannot email my subscribers a marketing email unless I'm willing to pay $95 a month, a service that Shopify currently offers for free.

Wearecrimsonclover
United States
26 days using the app
AfterShip replied May 3, 2022

I am sorry to know that you are unable to customize the pop-up to change the content requests and found most of the options to be limited in the app.

We are open to ...

October 19, 2021

L'application fonctionne très bien, le service est rapide et très professionnel ! Merci, je recommande fortement!

CreatiVal
Canada
About 21 hours using the app
May 11, 2022

Good product, has almost everything we need and now we're able to rmeove some of our older apps and use this 1 for everything.

Helix Fitness
United States
About 20 hours using the app
March 7, 2022

easy to use quick to set up and free for small newsletters. contacted support and they removed their branding no problemo. loads of options.

Baby Wit
United States
About 20 hours using the app
August 19, 2020

great for follow up emails and to convert onto other products, very easy to use the support is also excellent

YourFitnessApparel
United Kingdom
About 20 hours using the app
AfterShip replied August 21, 2020

Thank you for your appreciative words. Glad you have a great experience with the app.

March 11, 2022

I am not very computer savvy at all so I was needing an app that was nice and easy. When I did need a little help along the way, I reached out and was amazed at the quick response and how helpful they were with showing me step by step until I was finished. The help was amazing!!

SEVENTEEN70/BOTANICALS
Australia
About 20 hours using the app
July 1, 2020

I used the app so far for the coupon pop up. I haven't launched my store but I noticed that it would pop up even on my password protected page on shopify so i had to disable it for now. I'll publish it later today when i finally launch my site.

I don't like that the only option after editing my popup is to publish. I don't see any way to just save the popup separately. I have to publish and then ...

TxC Clothing
United States
19 days using the app
AfterShip replied July 13, 2020

Hello,
Thank you for your review. The pop up can be designed and kept saved in the account without having to compulsorily publish it. Once you go live, you may then publish ...

January 26, 2022

Easy to use it and the support is so nice.Help me to solve my problems.I will continue to use the app

LittleThing
Portugal
About 20 hours using the app
July 30, 2021

Esta App me sirve mucho y agradezco al Soporte, porque me ayudaron muy rápido cuando les escribí por interno.

Pack Urbano
Peru
About 20 hours using the app