Reviews (2,448)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement and boost sales through effective SMS and email marketing tools. They appreciate its user-friendly interface, seamless system integration, and real-time updates on orders and promotions. The support team is also praised for their quick and helpful service, ensuring a smooth user experience.

August 30, 2021

Great support. They got back to me right away and solved my problem within minutes. Great app with a lot of great features all for free.

Nether Industries
United States
About 3 hours using the app
April 24, 2023

I've only been using it for a few days ,but it seem like a pretty good app. I've never tried email marketing before so for someone like me, it can be a little bit of a learning curve setting things up. However, the help chat is very useful if you get stuck

UwU Vibes
United States
3 days using the app
AfterShip replied April 25, 2023

Thanks for your valuable feedback. We are glad you liked our app and customer service.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

I would like to inform you that we've the help articles to guide our users to make the application simple.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely

June 22, 2021

Super helpful customer service, easy to set up - just the job! Now have pop ups on my site, and an email follow up! Thanks very much :)

scrump.uk
United Kingdom
About 3 hours using the app
April 29, 2021

They were awesome! Thank you so much for the help was able to accomplish for free what i was looking at spending $100 a month for. be patient and try this.

Spend Less Store
United States
About 3 hours using the app
Edited August 8, 2021

Most helpful and courteous. ANKUSH WAS THE WINNER. FAST COURTEOUS AND VERY PATIENT. Loved HIS attitude

Ella Belles
United States
About 3 hours using the app
February 5, 2021

I'm enjoying this app for all of its wonderful features. When I contacted customer service, via their chat button on my admin, I got an instant response, with a helpful and immediate resolution. I think my customers will enjoy the attributes this app brings to my shop.

Sentient Beauty Vegan Cosmetics and Skin Care/Southwest
United States
About 3 hours using the app
May 25, 2021

It is working perfectly for automated email marketing, popups, webpush, and what not. It is all in one kind of app. Responsive team and wonderful customer support

Bella Scrubs Etc.
United States
About 3 hours using the app
July 16, 2021

These guys have been great so far but ive only just started. ill be back to update this once i get the full experience

Rocksolid Audio
United Kingdom
About 3 hours using the app
July 12, 2021

I used this app to create notifications and popups. It was easy to use and helped me covert more of my customers into sales.

money4nails
United States
3 days using the app
AfterShip replied July 12, 2021

Thank you for your kind words.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Nitish
Team Automizely

April 26, 2021

I found some issues by making of my email marketing, but the service I got was just excellent! so grateful for the patience and the spent effort. Thanks a lot.

Puabi.nl
Netherlands
About 3 hours using the app